Deep Enrich
Roman Lauer
High School Social Studies Teacher
335 followers
Chicago, Illinois, United States
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About me
Lead Manager of Customer Success
Education
Purdue University
2005 - 2010Bachelor of Arts (B.A.) History & Secondary EducationActivities and Societies: Phi Alpha Theta - National History Honor Society • President - National History Honor Society• Presenter - Clement Stacy Undergraduate Research Conference• Dean's List - All Semesters
Experience
River Forest Community School Corporation
Jan 2010 - Jun 2011High School Social Studies Teacher
Chicago Ridge Public Library
Jul 2011 - Jun 2012Youth Services Coordinator
New Classrooms
Jan 2012 - Jan 2023Director of Customer Success
Jan 2021 - Jan 2023Deputy Director of Site Operations/Customer Success
Jan 2018 - Jan 2021Manager of Site Operations/Customer Success
Jan 2013 - Jan 2018Operations & Technology Associate
Jan 2012 - Jan 2013
Florence Healthcare
Sept 2023 - nowLead Manager of Customer Success
Licenses & Certifications
- View certificate
Advanced Customer Success Manager Certified Professional
GainsightJun 2025
- View certificate
HIPAA Basics for Healthcare Professionals
CITI ProgramApr 2024 - View certificate
Customer Success Leader Certified Professional
GainsightJun 2025 - View certificate
GCP for Clinical Trials with Investigational Drugs and Biologics (ICH Focus)
CITI ProgramMar 2024 - View certificate
Customer Success Manager Certified Professional
GainsightJun 2025 - View certificate
Information Privacy and Security (IPS)
CITI ProgramMar 2024
Volunteer Experience
Tour Guide - Ancient Egypt
Issued by The Field Museum on May 2009Associated with Roman Lauer
Languages
- enEnglish
- poPolish
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