Andrew Klimov

Experience

• 

  Business Link

  Jan 2008 - Jan 2008

  IT

  IT infrastructure support

• 

  AIC 'Omega'

  Sept 2008 - Sept 2010

  IT

  IT infrastructure support / sql development / development of reporting system

• 

  EPAM Systems

  Sept 2010 - Nov 2018

  - Service Delivery Manager- organization of L2 / L3 support for Workfusion - 16/5 support planning and organization- process code refactoring & upgrade- processes stabilization and performance improvement- overall system upgrade and migration to new version of platform - new process onboarding to support- introduction and implementation of SRE practices (post-mortem reports, monitoring configuration, on-calls and shift rota) Resource manager of DBA / Infrasturture support unit ServiceNow CMDB administrator - MS SQL Server support- database administration- release management- support coordinator - DB2 database support- DB2 DBA administration- release management (migration to MS SQL 2008 R2) Team and Technical Leader- IBM Datastage development and support- IBM Master Data Management for Product Information Management development and support- Oracle development and support- Release Management- leading team of 5 engineers - PostgreSQL DBA- system troubleshooting and performance improvement- DB upgrade - MS SQL DBA (MSSQL 2008 / MSSQL 2008 R2)- daily reporting support- MS SQL upgrade (from 2005 to 2008 R2) support of release process - support of Reporting activities using SSRS 2005 / SSRS2008- new report development - reports delivery automation- L2 / L3 support of reporting system

  • Delivery Manager

    May 2018 - Nov 2018

  • Resource manager

    Jan 2016 - Jun 2018

  • ServiceNow CMDB administrator

    Sept 2017 - May 2018

  • MS SQL DBA

    Jul 2014 - Sept 2016

  • Lead Technical Support Engineer

    Jan 2013 - Jan 2016

  • DB2 DBA

    Feb 2014 - Jul 2014

  • Team and Technical Leader

    Jan 2013 - Feb 2014

  • Postgresql DBA (Resia Support project)

    Oct 2012 - Jan 2013

  • MS SQL DBA (Movado Group, Inc project)

    Jun 2012 - Jan 2013

  • Release Management @ AMSC project

    May 2011 - May 2012

  • L2 Database Support @ AMSC project

    Sept 2010 - May 2011
• 

  MobiChord

  Nov 2018 - Feb 2019

  Project Manager / Delivery manager

  Project manager:- close customer communication- development planning- scrum and agile- escalation management- business analysis

• 

  EPAM Systems

  Apr 2019 - now

  • Senior Sevice Delivery Manager

    Jun 2022 - now

  • Service Delivery Manager

    Aug 2020 - Jul 2022

  • Delivery Manager

    Apr 2019 - Aug 2020