Joan Hunter

Experience

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  Boeing

  Jan 1984 - Jan 2000

  Manager, Technology

  In 16 years at Boeing, I managed information technology and operations teams across a number of business functions. I worked with the Office of the President and Executive Council to develop formal computing business plans, design and implement the Defense and Space Division operational support model, and managed architecture, OS and server hardware configuration standards across the enterprise. I worked with the Director of Quality to develop a world-class competitive training curriculum for the enterprise and helped design the Quality Improvement Apprentice Program for the Computing Division. Show less

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  HomeGrocer.com

  Jan 2000 - Jan 2000

  Senior Manager, Enterprise Management Services

  At HomeGrocer.com, I led the organization responsible for building and supporting all corporate infrastructure technology and systems that included the commercial website infrastructure, ordering and customer service systems and warehouse fulfillment systems. My work included responsibility for operational effectiveness planning, infrastructure technology, tools and operational process improvement recommendations and implementation as well as the security management of the environments. Under my leadership, the Enterprise Management Services organization improved Homegrocer.com customer experience significantly through reduced systems downtime and expedient problem resolution. Show less

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  Terabeam

  Jan 2000 - Jan 2001

  Director, Network Operations

  I joined Terabeam to build the company’s network operations center and field deployment and engineering teams, in support of its strategy to scale offerings to a national client-base reliant on high-bandwidth solutions delivered quickly and with minimal interruption to existing environments. My team of 20 people significantly reduced the company’s operating costs, while ensuring uptime of critical systems, through operational excellence and effective technical solutions.

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  Vale Group

  Jan 2001 - Jan 2003

  Director - IT Operations

  At Vulcan, I led multiple departments responsible for several technical functions including telecommunications, data networks, server and storage management, and technology asset management. I managed teams responsible for rapid implementation across Vulcan projects, including Seahawks Stadium technology operations planning and development. My leadership resulted in improved alignment of technical resources with business priorities, increased performance management effectiveness and significant overhead reduction. Show less

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  JPMorganChase

  Aug 2003 - Dec 2009

  Vice President, Commercial Technology

  I joined Washington Mutual, later purchased by JP Morgan Chase, to design and deliver the infrastructure and systems required for automation of the Commercial and Long Beach Mortgage divisions, including disaster recovery planning and data center consolidation. I then built and led the Business Operation team responsible for strategic and operational planning and process improvement; this group reduced costs across the division by over $6M and improved business leadership decision-making effectiveness. In my next role, I led a large organization, including off-shore teams, responsible for developing and delivering Washington Mutual’s commercial division servicing systems. After the purchase by JP Morgan Chase, I led the integration of Washington Mutual’s Commercial division loan servicing, credit risk management and imaging systems, including system and staff assessment and risk mitigation planning. Show less

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  Novare Solutions Group

  Nov 2009 - now

  Managing Partner

  At Novaré, we see an alternative to the traditional consulting business model. We believe that maximizing client value is good business. Yet most consulting firms are concerned more with margin than helping clients achieve success. I co-founded Novaré because I’ve seen what can happen when great people are aligned with the work they do best; the work that effectively matches their talents with the strategic vision of the company. We work with companies experiencing complex business and technology challenges, and provide the strategic and operational insight that can help solve them.As Managing Partner, I lead Novaré’s work helping companies identify opportunities for growth, and aligning the systems and people required to ensure success. I work with business and technology leaders to assess operational effectiveness and develop operational plans that optimize performance. Show less

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  Fred Hutch

  Apr 2010 - Jan 2013

  IT Project Management & Business Operations Leader

  I joined Fred Hutchinson Center with responsibility for establishing the IT Project Management & Business Operations Office, an organization that unifies strategic planning, process improvement and project management for the Center’s central and divisional IT functions. I worked directly with the CIO to improve IT leadership and governance through a more cohesive approach to management of the Center’s IT investment portfolio and ongoing evaluation of IT operational effectiveness.