Kelly B.

Experience

• 

  Stewart Title

  Mar 2005 - Nov 2017

  Promoted from within the organization to serve in the role of Enterprise Project Manager managing both software and infrastructure projects: Collaborated with project sponsors and strategic business partners to establish business case and secure project funding Championed relationships with vendors to confirm development timelines and release dates while building and maintaining a trusted relationship Created and distributed scope documents, project plans and issue and risk logs to external and internal project members Managed internal and external teams and scheduled all logistics to keep all resources in sync on their assigned tasks Promoted team empowerment by ensuring each team member was fully engaged in the projectand making a meaningful contribution while encouraging a sustainable pace and high levels of quality Assisted in team development by holding teams accountable to their commitments, removing any roadblocks, and leveraging organizational resources to improve capacity of work Coordinated user acceptance testing (UAT) to validate design Coordinated Pilot site launches actively working with users to ensure usability and gathered user feedback for any needed remediation Show less Committed to owning, supporting, and delivering the Product Vision for Stewart’s proprietary Title Production Software AIM for Windows: Collaborated with strategic business partners, project sponsors and users to define AIM product releases supporting the Product Vision  Prepared and presented product information to company executives, internal support and users Prepared and maintained project scope documents using the Agile Methodology Led and facilitated user group demos for continuous feedback  Provided AIM product support to users and internal support  Maintained excellent relationships with users by providing outstanding customer service  Traveled to client sites to meet with user groups, implement technology solutions and gather feedback to maintain awareness of market needs Show less

  • Enterprise Project Manager

    Jun 2011 - Nov 2017

  • Product Owner- AIM for Windows

    Mar 2005 - Jun 2011
• 

  Brock Group

  Nov 2017 - Jan 2020

  Enterprise Project Manager

  Managed multiple technology projects simultaneously with major focus on standardizing and streamlining business processes to increase efficiency throughout all business units: Oversaw all aspects of projects to deliver on-time, within scope and on budget following Agile Methodology with Scrum Framework Managed business stakeholder expectations by continuously working with them throughout projects to ensure deliverables and obtain acceptance Reported status to senior management and other key stakeholders; escalating critical issues to management when needed Provided resource planning and change control, highlighting dependencies of risk and opportunities Show less

• 

  P97 Networks

  Jan 2020 - Nov 2020

  Product Delivery Manager

  Served as the liaison between the customer and internal design and development teams responsible for guiding and managing the project delivery of Petrozone Products (Cloud based mobile commerce platform enabling mobile payments and customer loyalty programs for gas stations and convenient stores) leading the team through management practices and objectives emphasizing quality, productivity, and process improvement on time and on budget: Successfully managed multiple large-scale customer initiatives simultaneously Developed internal and external Project Plans for Product delivery with extreme focus on respecting scope and timelines including management of any change requests that may impact any committed deliverables  Responsible for the coordination of all deployment activities of client solutions with goal of meeting operational excellence in delivering contracted services from premise-based integration to cloud-based delivery Show less

• 

  Solidifi

  Nov 2020 - May 2022

  Collaborated with operations managers, operations associates, operations deployment team, and business stakeholders to gather, analyze, validate requirements, and manage the execution and delivery of enhanced processes and workflows, integrations, new solution implementations, and client migrations to meet the business operational needs effectively, delivering on time and in scope to stay competitive in the Title Industry:• Designed and documented operational business requirements. Validated solutions and measured results• Presented results of analysis and design to operations managers, associates, and team for a collaborative approach for solution development • Participated in department operational and strategic planning, including business requirements, release planning, and organizing and negotiating the allocation of resources• Managed portfolio of applications and solutions across various technologies thru product lifecycle, including product roadmap, product ideation, requirements gathering, testing, deployment, product enhancement and support • Defined and communicated product features and release milestones, service level agreements, and resource allocation to operations and business stakeholders• Identified risks, dependencies, and potential roadblocks and presented to management and operations teams • Worked with peers to document existing internal processes to find opportunities to streamline where needed Show less

  • Business Operations Analyst Director

    Oct 2021 - May 2022

  • Director of Integrations

    Nov 2020 - Oct 2021
• 

  Sunnova Energy

  Jul 2022 - Oct 2024

  Sr. IT Project Manager

  Championed for our Operations and Management back office and field service technicians by working closely with our business stakeholders to understand the functionality needed to meet the companies’ goal of being the best Energy Service provider:-Managed and facilitated all Agile Ceremonies as a Scrum Master, set and managed project schedules and participated in release planning, and management activities-Collaborated with Product Owner and Business Stakeholders on prioritization of projects-Nurtured a close-knit relationship with Scrum team to build comradely, a positive environment, and teamwork -Delivered functionality to our end users every two weeks, ensuring all items scheduled for release met intended use and passed both UAT and QA testing-Built a network in the company to understand who I could learn from, lean on to identify any negative impacts to features being asked for, promote an open dialogue for them to come to me with any suggestions, and have eyes and ears in production to let me know when there was an issue-Spearheaded a process with our Training department to create training in parallel with releases to increase value added to features being delivered -Mentored new Project Managers to guide them on Sunnova processes to follow and be a resource to them as they acclimated to their new role Show less