Iskandar Johari

Experience

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  Sistem Kawalan Sekutu

  Oct 2009 - Jan 2010

  Business Operations

  During my internship at Sistem Kawalan Sekutu, I was involved in a range of operational and strategic activities. My key responsibilities included:Database Management: Managed the security guards' employee database, ensuring accurate and up-to-date records.Government Liaison: Coordinated with government agencies to secure registration approvals and facilitate compliance.On-Site Evaluations: Conducted site visits to locations such as Sepang International Circuit and Hospital Selayang to gather feedback and recommend security enhancements.Tender Documentation: Assisted in preparing and organizing tender documentation to support the company's bidding efforts.Marketing Strategy Support: Collaborated with the General Manager to develop and present marketing strategies, contributing to the firm's strategic planning and promotional activities. Show less

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  Frost & Sullivan Asia-Pacific

  Oct 2013 - Mar 2019

  I have over 5 years of experience in the consulting industry, specializing in client engagement with Public Sector and Government Linked Companies. My portfolio includes:Developing and formulating strategic and tactical plans for a larger market portfolio compared to my previous role at Frost & Sullivan.Leading all aspects of account management and new business development, including strategy development, tactical execution, and setting and achieving account goals and objectives.Collaborating with internal stakeholders to enhance our competitive edge.Leading account development for conglomerates, GLCs, and large local companies, ensuring that KPIs and goals for the assigned accounts are met.Supporting the Sales Team in lead generation, business closure, and project management to achieve additional business development targets. Show less As a CRM Analyst at Frost & Sullivan Malaysia, I specialize in managing and optimizing client relationships and sales performance. My key responsibilities include:Sales Forecasting & Reporting: Reporting directly to the Managing Director, I analyze and present sales forecasts and performance reports to drive strategic decision-making.Database Management: Overseeing the maintenance, expansion, and accurate uploading of Frost & Sullivan’s client relationship database to ensure data integrity and accessibility.Performance Tracking: Collaborating with the Regional Sales Support and Finance departments to monitor and validate the accuracy of sales forecasts and actual performance against targets.Account Planning & Management: Managing and strategizing account plans to support the sales team in achieving their objectives.Project Management: Leading consulting projects, including preparing and submitting proposals, tenders, reports, and other documentation in close coordination with Directors and Managers. Show less During my internship at Frost & Sullivan Asia Pacific, I gained valuable experience in various facets of marketing. My key responsibilities and achievements included:Event Organization: Coordinated industry briefings with the Marketing team, engaging participants from sectors such as aviation, ICT, automotive, and healthcare.CRM Management: Managed data entry and maintenance within the Customer Relationship Management (CRM) database for the Asia Pacific region, ensuring data accuracy and relevance.Research Project: Conducted a research project focused on strategies to enhance lead generation in B2B contexts, contributing insights to improve marketing effectiveness.Corporate Challenge: Achieved 2nd runners-up in the Frost the Trail KL 2013 Corporate Challenge, showcasing teamwork and competitive spirit.This role provided me with hands-on experience in marketing coordination, CRM management, and research, significantly enhancing my professional skills and industry knowledge. Show less

  • Strategic Business Development Manager

    Nov 2017 - Mar 2019

  • Account Manager

    Apr 2015 - Oct 2017

  • Sales Support Executive

    Feb 2014 - Mar 2015

  • Marketing

    Oct 2013 - Jan 2014
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  Tesco

  Mar 2019 - Feb 2021

  Customer Proposition Manager

  Responsible for developing impactful customer propositions that differentiate our brand and drive engagement. My role involves:Proposition Development: Creating compelling propositions for both seasonal and non-seasonal offerings that resonate with our target audience.Seasonal and Annual Planning: Designing and refining propositions for both seasonal campaigns and long-term initiatives, with a forward-looking approach for the next year.Cross-Functional Collaboration: Working closely with various teams to ensure our propositions are well-aligned with customer expectations and business objectives. Show less

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  Lotus's Malaysia

  Feb 2021 - now

  I oversee special projects from inception to completion, including innovative initiatives such as vending machine deployments and setting up new F&B ventures. I lead all phases of these projects, ensuring successful execution and alignment with strategic goals.As the Business Development Manager for Jungle Cafe Malaysia, I manage the end-to-end setup of the café, including developing the strategic framework and overseeing all operational aspects. We have established a total of six outlets in Klang Valley. I spearhead research and development, create comprehensive operations manuals, and drive new menu campaigns to keep our offerings fresh and engaging. With 3 years experience in the F&B industry, combined with my certification as a Halal Executive, ensures that our operations adhere to standards and cater to a diverse clientele. Show less As the Customer Proposition Manager at Lotus’s Malaysia, I am responsible for developing impactful customer propositions that differentiate our brand and drive engagement. My role involves:Proposition Development: Creating compelling propositions for both seasonal and non-seasonal offerings that resonate with our target audience.Seasonal and Annual Planning: Designing and refining propositions for both seasonal campaigns and long-term initiatives, with a forward-looking approach for the next year.Cross-Functional Collaboration: Working closely with various teams to ensure our propositions are well-aligned with customer expectations and business objectives. Show less

  • People Manager - Special Projects

    Mar 2024 - now

  • Project Manager, CEO Office

    Nov 2021 - Mar 2024

  • Customer Proposition Manager

    Feb 2021 - Nov 2021