Ianuali Jane Guimte

Experience

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  Yatai International Corp.

  Jan 2012 - Feb 2014

  Retail Merchandiser

  -Plan and develop merchandising strategies that balance customer's expectations and company's objectives.-Consistently ranked as the top sales performer in the region.-**Recognized as Employee of the Year**

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  Blue Greens Vacation

  Mar 2019 - Sept 2019

  Front Desk Receptionist & Kid's Club Child Care

  Provided exceptional customer service and lent support to the Kid's Club Child Care, showing versatility and a willingness to take on additional responsibilities.

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  ABB

  Nov 2019 - Mar 2020

  Returns Processor

  Handled returns while maintaining high customer satisfaction. Ensured audit compliance and kept up-to-date with refresher training.

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  Amazon Fulfillment Centre and Service Provider

  Mar 2020 - May 2024

  ● Supervised a team of **30-40 associates**, consistently achieving the highest productivity ranking across all four shifts and ensuring timely delivery of Critical Pull Time (CPTs), directly contributing to operational efficiency and customer satisfaction.● Managed a group of **7-10 associates**, efficiently handling peak period challenges with a maintained **3%**recirculation rate and effectively managed the dispatch of more than 100,000 packages within a day, achieving on-time departures throughout periods of high demand.● 3X Awarded **Employee of the Month** for Insisting on Highest Standards and Customer Satisfaction. Show less

  • Inventory Control Quality Assurance

    Jul 2023 - May 2024

  • Process Assistant Pick/Shipdock, Problem Solver

    Mar 2020 - Jul 2023
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  Training and Competitions by Correlation One

  Jan 2024 - now

  Salesforce Administrator Trainee