
Timeline
About me
Product Management Director, Digital Technology at AvalonBay Communities, Inc.
Education

University of delaware
-Bachelor of arts - ba
The george washington university
-Leadership coaching program certification
Experience

Avalonbay communities
Jan 1996 - Jan 2001Supervised property management, leasing, and maintenance teams. Exceed lease up occupancy targets ahead of stabilization goal. Integral contributor to Avalon at Florham Park’s marketing plan, recognized “Best Marketing Plan” by NJ Apartment Association in 2000. Managed 500+ unit communities. Led team to be recognized with company-wide “Lease-Up Team of the Quarter award, increasing initial reported yield of 10.6% to 12.5%.
Senior Community Manager
Jan 1999 - Jan 2001Community Manager
Jan 1996 - Jan 1999

Jpi partners
Jan 2001 - Jun 2002Regional managerManaged the Southern FL portfolio for a merchant apartment builder, totaling 1797 apartment homes.Collaborated with Development on new community design, partnered with marketing agencies, worked jointly with Asset Management and developed business plans.

Avalonbay communities
Aug 2002 - nowLed a successful team to develop and deliver the Digital Renewals MVP pilot for AvalonBay residents. Launched our product portfolio wide to over 290 apartment communities, customizing the experience to meet unique community needs and legal requirements. Managed interdepartmental partnerships to prioritize needs, meet legal guidelines, and coordinate work among UX Design, engineers, and other departments. Communicated with stakeholders to craft our product’s vision. Led Prioritization Forums to identify priorities, streamline development, and determine project roadmaps.Maintained open communication with the engineering team to trouble-shoot and maintain velocity to meet deadlines. Facilitated user discovery interviews (among associates and residents) to identify core product needs. Recruited subject matter experts to serve as advisers and product testers and maintained their engagement throughout the product development and implementation process. Show less Implemented and managed revenue strategy for 74 apartment communities with over $50 million monthly residential revenue.Collaborated with Residential Vice Presidents and Directors to set strategy. Aligned on strategies to optimize renewal revenue, resident retention, and balance between new lease occupancy and rate based upon market performance review.Directly responsible for Northern California and New York City regions totaling 17,718 apartment homes and responsible for New York Suburban and Fairfield, Connecticut strategy (3,362 apartment homes.) Previously managed revenue optimization programs for other New Jersey and Mid Atlantic portfolios. Show less
Product Management Director, Digital Technology
Feb 2024 - nowSenior Product Manager, Digital Technology
Nov 2021 - Feb 2024Senior Manager, Pricing & Revenue
Mar 2015 - Nov 2021Pricing & Revenue Manager
Mar 2009 - Mar 2015Strategic Business Services Analyst
Feb 2007 - Mar 2009Senior Community Manager, Community Manager
Aug 2002 - Feb 2007
Licenses & Certifications

Certified scrum product owner (cspo)
Scrum allianceNov 2021
Recommendations

Charles thurmond
Highly motivated and effectiveYoakum, Texas, United States
Gift iroh
People and Culture Officer @ KEY academy | HR Management, Organizational Development A Member of The...Lagos State, Nigeria
José alberto ortega garrido
Healthcare Professional | Dedicated Educator and teacher | Proficient Data AnalystLeón, Guanajuato, Mexico
Arnaud delplanche
Account Manager | 4x Salesforce CertifiedLiège, Walloon Region, Belgium
Jossimar alberto vázquez m.
Ayudo a las empresas que están preocupadas mejorar la experiencia del cliente en canales digitales p...Guadalajara, Jalisco, Mexico
Saleh saleh
Operation Manager at MaxabCairo, Egypt
Dr. ahmad yousef kutbi
Environmental, Social and Governance Officer at SAWACO - Water GroupJeddah, Makkah, Saudi Arabia
Lauren decaporale-ryan, phd
Associate Director, URMC Communication Coaching Program at University of Rochester Medical CenterRochester, New York, United States
Dr. ivonne bates, pmp
Installation Management Division ChiefLayton, Utah, United States
Liv appleton
Content Marketing Executive at New Technology GroupGreater Manchester, England, United Kingdom
Raja muhammad haris
Zonal Sales Manager at Fresenius Medical CarePakistan
Natalia bandeira
Early Years TeacherLisbon, Portugal
Scott minton, msit, csm
NYSPI Director of Application Services at New York State Psychiatric Institute and Columbia Universi...New York, New York, United States
Donato pizzano, cfa
Vice President, ETF Sales & Trading at Morgan StanleyMetropolitní oblast New York
Elsa araceli saldivar
Development BuyerCiudad Juárez, Chihuahua, Mexico
Robert brandner
Customer Success Manager MoBase - your mobility marketplaceGreater Munich Metropolitan Area
Carlos orozco, cfa, fsa, maaa
VP Head of Financial Risk - ERMUnited States
Boluwatife salami
Ogun State, Nigeria
Tharindu fernando
Postdoctoral Research Fellow at QUT (Queensland University of Technology)Greater Brisbane Area
Colonel praveen latwal
Program/Project Manager | PMP | IIT Delhi ; RF Design & Technology | LSSGB | CSM | Defence Systems E...Thane, Maharashtra, India
...