Experience

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  Akoto ventures

  Feb 2019 - Sept 2019

  Engineer intern

   Use appropriate tools for fabrication and repair operations typically performed on ship. Use hand tools & measuring equipment for dismantling, maintenance, repair and re-assembly of shipboard plant and equipment. Use hand tools, electrical and electronic measuring and test equipment for fault finding maintenance and repair operations. Maintain a safe Engineering watch Operate main and auxiliary machinery and associated control systems Operate pumping systems and associated control systems. Operate and maintain alternators, generators and control systems Show less

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  Omsa

  Feb 2020 - Dec 2020

  Engineering trainee

  MT Breaksea  Ensure the cleanness of the engine room, rudder room and void spaces  Maintain engine room watch when underway  Examine machinery for specific pressure and level of lubricant, temperature and log them accordingly  Report inaccuracies and short comings to second engineer  Assist in all engineering related tasks both operational and maintenance Perform all engineering duties aboard ship under supervision of an engine officer

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  Uba group

  Jul 2021 - Aug 2022

  Pos support specialist

   Oversaw registration, onboarding, and international card acceptance for POS merchants with Nigeria Central Switch, card scheme processors, and PTSPs. Managed onboarding of new PTSP partners, ensuring due diligence, SLAs, and agreements were established. Provided second-level technical support for subsidiaries across Anglophone and Francophone countries, analyzing and resolving POS-related issues. Developed training programs and materials to enhance technical knowledge for subsidiaries. Handled daily processing of reconciliation files for settlement merchants in (GIM-UEMOA) zone, following T+1 cycle. Collaborated with FEP switch, PTSPs, and processors to maximize network uptime and transaction efficiency. Conducted weekly review and analysis of relevant statistical data to monitor performance and drive service improvement strategies. Expertly managed group team ticket queue, swiftly resolving issues and maintaining operational efficiency.  Configured and supported Teller automation POS and pin change POS – INBRANCH Solution. Show less

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  Palmpay

  Sept 2022 - now

   Managing the acquisition of Terminal IDs from acquiring institutions, ensuring maintenance of relevant business parameters and concessions. Responsible for the routing and switching of transactions across diverse payment channels Monitoring and ensuring stable connections with payment channels, including Banking, Switching Companies, PTSPs and PSPs. Collaborating with the business Operations team to suggest new initiatives improving customers' experience with our mobile application and payment system. Conducting comparative analysis of competitors' products to identify areas for improvement in our product and channel capabilities. Tracking technical requests, maintaining documentation and proactively monitoring processes and transactions for potential glitches. Managing the availability, stability, and reliability of systems, utilizing database querying languages for data analysis. Configuring and supporting payment terminal (POS) systems. Collaborating with cross-functional teams to resolve system glitches, minimize downtime, and implement upgrades. Show less

  • Product Manager-Merchant Acquiring

    Oct 2023 - now

  • Channel operation specialist

    Sept 2022 - Mar 2024