Experience

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  Private landlords

  Aug 2021 - Jan 2022

  Property manager

  • Listing properties on app & web based portals such as Rightmove & Zoopla. • Organizing tenant viewings. • Identifying repairs & scheduling works. • Drafting tenancy agreements. • Registering deposits with the DPS. • Keeping my clients updated & engaged.

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  Sensée

  Jan 2022 - May 2022

  Customer service specialist

  • Resolving customer enquiries & issues. • Meeting the company’s customer retention goals. • Assisting clients with renewal quotes, in a timely manner. • Overseeing longer complaints, to ensure a positive resolution. • Exceeding sales targets. • Gaining positive reviews after customer contact. • Understanding industry guidelines, regulations & laws. • Following data protection laws & procedures. • Supporting members of my work community & hub. • Gaining further insight & understanding of the company's computer systems. Show less

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  Cuckoo

  Oct 2022 - Aug 2023

  Broadband technician

  • Maintaining customer broadband orders.• Solving issues on existing broadband orders using an array of online portals.• Liaising with network providers to provide service to customers.• Providing direct customer support in regards to their orders.• In-depth technical case management.• Broadband expert/customer support provisioning support

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  Fuchsjobs

  Oct 2023 - Jan 2024

  Frontend web developer
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  2u

  Oct 2023 - now

  Frontend & fullstack teaching assistant