Experience

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  Oil india limited :: a navratna company

  Dec 2008 - Nov 2009

  Trainee (junior engineer)

  Measurement of length & loss of OFC using OTDR.Charger Battery Reading (Voltage & Specific gravity).Card Repairing & Testing, FAX machine.Testing, Splicing of OFC, Power measurement using Power Meter.Calibration of Battery Charger Card.

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  Software technology parks of india

  Aug 2009 - Mar 2010

  Operation & maintenance technical staff

  Roles and Responsibilities: TCP/IP management.Implementation using Cisco routers(Routers 38XX, 28XX, 26XX, 25XX), hubsand switches (2950, 2960, 35XX).Supporting the Network infrastructure. Configuring & Troubleshooting Network Connections. Security and end user problems.

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  Savvis

  May 2011 - Jan 2012

  Incident response analyst

  Roles and Responsibilities: We raised tickets for IT infrastructure related issues reported by the external client and escalate it to the concerned technical team. We raise incident tickets and subsequently informed customer via email.Client servicing need to be performed by maintaining timely and quick responseto the queries.Provide and obtain timely updates to/from internal and external resources andstakeholders.Having knowledge of Ticketing tool like Vantive Show less

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  Jetking rajajinagar

  Mar 2015 - Oct 2016

  Technical trainer

  I have taken batches of all major certification including N+, CCNA(R and S),CCNA Security.I have trained more than 50 faculties of networking who are working in various locations.I was accountable for providing real time support to client computers.I had resolved all major issue of client sides like login error and connectivity problem.I handled all critical network resource including 2600, 2800 Series Routers and 2950,2960 Series Switches.

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  Dimension data

  Oct 2016 - Mar 2017

  Network engineer

  Monitoring and Maintaining Foreign client's vast network including Network devices, Firewalls, Wireless and VoIP devices.Event Management and Incident Management for the Core Network Sites of the Client including multiple DataCentres and the Network spread across various geological locations.24*7 NOC support to Large Global clients that have a distributed LAN , WAN setup. Performance tuning of network devices.24*7 Monitoring of the Critical Parameters – Availability, Bandwidth Utilization, Errors, CPU Utilization, Interface Status & Memory Utilization.Working with Telecommunication Service Providers to resolve escalated circuit problems to resolution.Currently working in Global Operation center team. Show less

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  Cisco

  Aug 2018 - Aug 2022

  Tac engineer
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  Cisco systems

  Sept 2022 - now

  Consulting engineer