Experience

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  Vodafone

  May 2008 - Nov 2008

  Service management (crm)

  As a part of the Service Management my role revolved around identifying the loopholes and improvising the existing CRM.

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  Yahoo!

  May 2009 - May 2011

  Quality analyst - xml web developer and search engine marketing

  My Job at Yahoo involved coding in XML and Xquery. Creating advertisement campaigns and improving the quality of search and web data used by Yahoo users.

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  Ibm

  Jul 2012 - Oct 2015

  Saas consultant for web analytics

  Responsible for on-site, social and off-site insights and performance analysis on 25 IBM SaaS Middleware products that are used to understand a visitor’s behavior and also monitor website performance (e.g. customer experience, fall out points, customer demographics & trends, etc.).Manage product performance analysis to create data-driven insights about search engine visitor behavior (both organic and pay-per-click) on order volume, conversion rates, navigation behavior, and product selection.Integrate Ogilvys reports with internal data to measure and forecast sales and ROI for SEO and SEM projects.Participate in website projects as a measurement and analytics expert, identifying reporting requirements, creating and managing report implementation, and analyzing post-launch metrics. Show less

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  Kpmg india

  Nov 2015 - Aug 2019

  Assistant manager

  Management Consulting - CIO IT Advisory Responsible for Project Management (Agile and SCRUM), Product Management, Digital and Social Media Strategy, IT and Digital Transformation, ITSM, delivering Application Portfolio Rationalization solutions across Alcobev, FMCG, Power, Oil and Natural Gas, Retail, E-commerce and IT Industries.

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  Diageo

  Sept 2019 - now

  Release train engineer

  Release Train Engineer, Scrum Master, Agile coach and Advocate, Agile Transformationalist, initiated the Regional Agile CoP at Diageo, coach teams and responsible for transforming the way of work from traditional to the agile wow for teams within Diageo whilst driving the Company towards achieving Enterprise Agility.