
Timeline
About me
Senior Staff and Labor Relations Specialist at the University of Pennsylvania
Education

Wilmington university
2014 - 2016Master of science - ms human resources management and services
Chestnut hill college
2009 - 2013Bachelor of science (b.s.) business of administration
Experience

Boys and girls clubs of philadelphia
Dec 2004 - Oct 2008Administrative assistant Prepared and reviewed employees’ timesheets for submittal to payroll. Processed all invoices to be paid by the Accounts Payable Department. Made weekly bank deposits. Prepared and reviewed city, monthly, and annual reports. Assisted with yearly summer camp human resource orientations. Answered, routed, and responded to incoming phone calls from the home office, and outside vendors. Typed correspondences from verbal or written directions. Opened, screened, routed and distributed mail, and interdepartmental correspondences to staff. Ordered office supplies. Assisted in training new staff. Prepared and maintained all children’s files throughout the school year and summer camp programs. Created and maintained paper and electronic filing systems. Created new systems allowing the daily operations of The Germantown Boys and Girls Club to run more efficiently Show less

Family dollar
Sept 2006 - Jun 2007Regional administrative assistant Provided administrative support to the Regional Vice President. Acted as the point of contact person for the Corporate Office for the PA, NY, NJ Region. Oversaw 150 stores in 9 different districts. Answered, routed, and responded to incoming phone calls from the home office, and outside vendors and arranged all conference calls. Maintained the Regional Vice President’s schedule including weekly meetings, quarterly sales meeting, and inventories. Assisted in training new staff. Prepared all reports and information for the region on a timely basis. Created a variety of spreadsheets using Microsoft Excel. Created and maintained paper and electronic filing systems. Opened, screened, routed and distributed mail, and interdepartmental correspondences to regional staff. Coordinated Quarterly Sales Meetings; including catering, travel, and hotel accommodations during the event. Arranged all travel using cost-effective methods. Composed and typed routine correspondences from verbal or written directions. Maintained upkeep of Regional office and ordered supplies as necessary. Created training manuals for different positions at Family Dollar Stores, Inc. Established new procedures to enhance work environment at Family Dollar Stores, Inc. Show less

Independence visitor center
Oct 2008 - Oct 2017Administrative assistant Prepare correspondences, monthly reports and other documents. Responsible for opening and distributing all incoming mail. Prepare outgoing mail and correspondences, including e-mail and faxes. Process all invoices to be paid by the Accounts Payable Department. Organize and maintain all company files. Conduct research, compile and type reports. Create and maintain databases and spreadsheet files. Reconcile month-end usage reports for office machinery. Assist in the coordination of quarterly board of directors and staff meetings, and prepare and distribute meeting materials. Arrange meetings, invitations and follow up for confirmations. Provide clerical support to all departments. Prepare weekly bank deposits. Orders and maintains inventory of office supplies. Prepare and review monthly and annual reports. Assist with preparation materials for annual audits, grant applications, etc. Show less

Ilera healthcare
Oct 2017 - Mar 2018Executive assistant and office manager• Delivers administrative support to the CEO, COO, CFO, and other Directors.• Heavy scheduling and meeting coordination and setup.• Organized the new office and designed systems to maximize administrative operations. Arranged and maintained sensitive documents in compliance with security procedures.• Manage complex and changing travel arrangements.• Creates expense reports, filing systems, and other office organization forms and spreadsheets.• Coordinates HR new hire onboarding.• Negotiates contracts on office equipment and price points on office supplies resulting in money savings for the company. • Trains office personnel on the use of office equipment and the performance of office procedures to maintain daily organizational efficiencies.• Manages and oversees the main office of the organization. Show less

Welcoming center for new pennsylvanians
Jun 2018 - Feb 2022Director, hr and administrative services• Delivers administrative support to the CEO, Directors and Staff.• Manages completely the daily administrative operations of the office.• Manages all human resource matters for the organization which include on-boarding new staff, handbook oversight and new policy creation, human resource law compliance and employee benefit management.• Oversees and acts as liaison for accounting consultants for the organization and financial matters to include audit prep, report submissions, creation of financial policies, and management of all financial software such as payroll and bill payment systems.• Organized new office and designed systems to maximize administrative operations. Arrange and maintains sensitive documents in compliance with security procedures.• Heavy scheduling and meeting coordination and setup.• Organized the new office and designed systems to maximize administrative operations. Arranged and maintained sensitive documents in compliance with security procedures.• Creates expense reports, filing systems, and other office organization forms and spreadsheets.• Coordinates HR new hire onboarding.• Negotiates contracts on office equipment and price points on office supplies resulting in money savings for the company. Has saved the organization $10,000 in year by negotiating copier and supply contract.• Trains office personnel on the use of office equipment and the performance of office procedures to maintain daily organizational efficiencies. Show less

University of pennsylvania
Feb 2022 - now* Consults with and advises managers and staff on a wide range of employee and labor relations-related issues, including but not limited to performance management, conflict resolution, organizational restructuring, and staff leaves* Consults with managers to enhance and maintain positive employee relations and high productivity. Provides analysis and advice to management and staff regarding human resources policies and procedures and related employment law* Lead projects and programs such as performance management, policy development, conflict resolution, time off programs, and others. In consultation with management, assess client/organizational needs, establish project objectives, timelines, evaluation strategies, and project teams* Administers all staff relations programs. Manage the online appraisal and PTO systems, webpage updates and other database Show less
Senior Staff and Labor Relations Specialist
Nov 2024 - nowAssociate Director of Administrative Projects
Mar 2023 - Nov 2024Senior Staff Relations Specialist
Feb 2022 - Mar 2023
Licenses & Certifications
- View certificate

Negotiating with agility
LinkedinJan 2025 - View certificate

How to use negotiation jiu jitsu to resolve conflicts and persuade
LinkedinJan 2025 - View certificate

Navigating employee relations as an hr professional
LinkedinJan 2025 - View certificate

Shrm certified professional (shrm-cp)
ShrmFeb 2020 - View certificate

Get more by saying less in negotiations
LinkedinJan 2025
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