Experience

• 

  Phoenix tours international inc (5706)

  Aug 2012 - May 2015

  Assistant manager

  • In charge of overseas hotel reservations department, new product development and suppliers’ acquisition (API integration)• FIT related travel products sales such as airline tickets (Sabre & Amadeus), transportation, tour, activity, etc.• Airline tickets and hotel reservations department revenue monitor and management.

• 

  Everfun travel services corp. (eva air affiliate)

  Jun 2015 - Oct 2015

  Assistant manager

  • In charge of overseas FIT department including airline ticket (Sabre & Amadeus), accommodation and other related products.• Analyzing data and transfer into actionable insights for all marketing and products management.• Build up competitive market intelligence on relevant competitors and industry trends.• Negotiating attractive product offers, margins, inventory, and other commercial terms.

• 

  Hotelbeds group

  Nov 2015 - Jan 2024

  • Managing core clients in Thailand (2018 – 2019), Indonesia and Malaysia (2020 – present) Taiwan and Hong Kong (2021 – present), including top B2B wholesaler, OTAs, airline.• Regular production optimization, competitiveness analysis and potential discussion with relevant internal departments.• Working closely with clients’ IT team or IT platform to optimize API for core clients.• Successfully completed migration project of Hotelbeds group, including API, finance, legal entity, etc.; no client lost.• Acquiring and set foundation new clients in rest of Asia market. Show less • Mainly in charge of Greater China new acquired API clients, especially Hong Kong and Taiwan, also, part of existing clients.• Analyze a comprehensive data set from all relevant data sources (internal sales knowledge, revenue data, booking data (SAP) etc.) to drive commercial strategy and sales execution of customer strategies together.• Work with relevant internal departments carry out regular performance reviews to steer clients to drive the performance.• Maintain a high level of current knowledge of the product portfolio and the benefits for customers as well as of other relevant information (e.g., trends, strategy, competitors, pricing)• Attending Tradeshows, partner briefings, existing partners visit, promotional ideas and cultivate supply relationships. Show less • Implement improvement ideas based on data analysis (SAP) and trading monitor to find more business opportunities.• Communicate with team provides support and finding ways to improve business processes and increase market share.• Present to customer the latest updated offers to boost usage and customer satisfaction.• Successfully coordinate with across different internal departments – Customer Service, Accounting, Contracting, XML Support, etc.• Presenting to clients about all products and functions of website in professional and efficient way to increase revenue.• Be as consultant of B2B, B2C business as well as basic API development of Greater China new acquisitions. Show less

  • Key Account Manager - Southeast Asia, Hong Kong and Taiwan

    May 2018 - Jan 2024

  • Key Account Manager - China, Taiwan & Hong Kong

    Apr 2017 - Apr 2018

  • Sales Executive

    Nov 2015 - Mar 2017
• 

  Didatravel

  Feb 2024 - now

  Regional strategic account manager