Experience

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  Bv raju institute of technology (bvrit)

  Jan 2019 - Jan 2020

  Undergraduate student researcher

  * Collaborated with others in a team-based environment to identify the project status and expected outcome.* Developed effective skills in Verilog Coding and Debugging as a result of working independently in a deadline-oriented setting.* Recorded data and maintained source documentation following good documentation practices.* Worked on various FPGA Architectures and Skilled with an industry-standard simulation tool called VIVADO.

• 

  Gainsight

  Apr 2021 - Nov 2023

  • Collaborating with other Analysts and Engineers to identify high priority issues and engage the Service Delivery, Software Engineering and Quality Engineering teams. • Functioning as a technical POC for the Customer Success Org, by collaborating with Engineering and Product teams. • Skilled in Escalation Management and deadlines based work. • Provide technical assistance and consultation for Gainsight Implementation. • Functioned as a Gainsight technical and business process SME. • Expertise with MDA Architecture, Rules Engine, Integrations with external systems, REST APIs, Data Designer, Journey Orchestrator, Reports, Dashboards, Scorecards and Gainsight Surveys.• Experienced in analysing, designing and maintaining solutions built on the Gainsight. • Gather requirements to design, build and document specifications for development.• Develop and maintain understanding of customer workflows and business needs.• GAINSIGHT Implementation - database architecture, data modelling, system integration, customer journey and End user interface development.

  • Technical Analyst L2

    Feb 2023 - Nov 2023

  • Technical Analyst L1

    Aug 2022 - Feb 2023

  • Associate Technical Analyst L1

    Aug 2021 - Aug 2022

  • Intern - Technical analyst

    Apr 2021 - Aug 2021
• 

  Moody's

  Nov 2023 - now

  Business system analyst