Experience

• 

  Metlife

  Oct 2000 - Dec 2007

  Account manager

  Served as a single point of contact for customer service needs. Managed large customer relationships from Vice President to Employee Benefit Assistant level. Responsible for a block of 10-15 group Life, Disability and Dental customers;500 to 25,000 life segment Provided assistance with case implementation and day to day service issues. Delivered benefit plan consultation and problem solving assistance. Prepared contracts, renewal underwriting Provided forms and administrative documents. Answered questions regarding administrative procedures. Provide information relating to rates, billing and remittance processing. Show less

• 

  Primerica

  Sept 2010 - now

  Financial representative

  Market term life insurance, retirement planning and financial services to main street North America.Help families become properly protected, debt free and financially independent. Determine client particular needs and financial situation by scheduling fact finding

• 

  Healthcare consortium of illinois

  Oct 2012 - now

  Care coordinator assistant

  Schedule home visits for potential clients Provide assessment of direct supportive services to consumers lacking the ability and or skill to maintain daily living situationsProvide input for continued growth and improvement of the services of the Senior Services Department.