Deep Enrich
Larissa Mello Valim
Customer experience
692 followers
São Paulo, São Paulo, Brazil
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About me
Senior International Account Executive at Skyone
Education
Universidade Anhembi Morumbi
2018 - 2021Bacharelado International Relations and AffairsActivities and Societies: Classificada e inserida no núcleo de pesquisa do 'Índice de Atratividade de Negócios Globais', que verifica os polos internacionais de investimentos e analisa seus métodos e comportamentos. A minha escolha no curso de Relações Internacionais contempla a afinidade e facilidade com línguas estrangeiras e o interesse em questões geopolíticas e comerciais. Com ênfase nas relações construtivas entre países, por meio do estabelecimento de acordos e transações.
Experience
Mercado Livre
Jun 2018 - Nov 2019Customer experienceResolução de conflitos de clientes com a empresa, com experiência em atendimento presencial, telefônico e via e-mail. Vivência no esclarecimento de produtos e serviços. Habilidade na sugestões de soluções e melhoria dos processos com objetivo de atingir metas e resultados. Em um trabalho em conjunto com diversas áreas, estipulamos a resolução mais efetiva do caso, dado o contexto singular e exclusivo de cada cliente. Empreendemos assumindo riscos. Damos ao máximo e nos divertimos, sempre em beta contínuo! Show less
Ameropa
Nov 2019 - Aug 2020International Relations SpecialistComex - Foreign Trade
Skyone
Aug 2020 - nowBrazil - Latin America - International Brazil - Latin America - International Brazil - Latin America - International
Senior Account Executive
Mar 2024 - nowJunior Account Executive
Jul 2022 - nowInternational Sales Partner - Assistant
Apr 2021 - nowInternational Sales Partner - Internship
Aug 2020 - Apr 2021
Licenses & Certifications
- View certificate
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AWS Cloud Economics
Amazon Web Services (AWS)Oct 2020
- View certificate
Basic Chinese Language
Instituto Confúcio na UnespJul 2020 - View certificate
AWS Technical Professional
Amazon Web Services (AWS)Sept 2020 - View certificate
Sales Team Management Workshop
ADVANCE ConsultingJun 2021 - View certificate
AWS Business Professional
Amazon Web Services (AWS)Sept 2020 - View certificate
General English
EC English Language CentresNov 2019 - View certificate
English Program
WiseUp Language SchoolOct 2017
Volunteer Experience
Voluntário de serviços comunitários
Issued by Cruz Vermelha Brasileira on Jan 2018
Associated with Larissa Mello Valim
Languages
- inInglês
- esEspanhol
- maMandarim
- poPortuguese
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