Ibrahim Al-Nawaiseh

Experience

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  Crown Plaza Hotel

  Jul 2016 - Dec 2016

  Trainee

  Prior to putting new members of the waitstaff on the lineup, they must learn the basics of the restaurant. The server trainer teaches new servers essential information, such as restaurant history and interesting facts about the business, which they can share with customers. New employees learn the restaurant layout, including table numbers, location of restrooms and fastest route to the kitchen. In-depth menu knowledge is essential for all servers, so the trainer may spend days helping new workers memorize the menu, learn the ingredients in each dish and taste test items. A huge emphasis on customer service is placed, instructing new workers on proper ways to treat patrons and how to react in challenging situations. Show less

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  Taxi resturants and foods ltd.

  Apr 2017 - Dec 2018

  Planning and coordinating administrative procedures and systems and devising ways to streamline processes Recruiting and training personnel and allocate responsibilities and office spaceAssessing staff performance and provide coaching and guidance to ensure maximum efficiencySupervise daily support operations of company and plan the most efficient administrative .procedures. Organize and supervise other office activities (recycling, renovations, event planning etc.) Leading the overall operations, and performance of more than one restaurant, typically responsible for two or more restaurants in an assigned area, directs Managers for designated areas to ensure recruiting, budgeting, marketing, and sales goals are obtained throughout the restaurants. branch manager at CityWok restaurants

  • Acting Operations Manager

    Mar 2018 - Dec 2018

  • Area Manager

    Oct 2017 - Mar 2018

  • Branch Manager

    Apr 2017 - Oct 2017
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  Pillars Holding Group

  Jan 2020 - Jan 2022

  Restaurant general manager- Section B

  Leads the operation of the restaurants and have the overall responsibility for directing the daily operations of the restaurant, ensuring compliance with companystandards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, hiring, termination and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer. Show less

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  Janiya

  Jan 2022 - Jun 2022

  Multi Restaurants Manager

  Orchestrated positive customer experiences by overseeing every area of operations.Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances. Developed, implemented and managed business plans to promote profitable food and beverage sales.Purchased adequate quantities of food, beverages, equipment and supplies.Set clear expectations and created positive working environment for employees.Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages and other materials.Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational. Maintained facility and grounds to present positive image. Show less

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  Adyaf Gulf Co. Ltd.

  Aug 2022 - Dec 2022

  Food And Beverage project manager
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  4B fried chicken

  Feb 2023 - Dec 2024

  Operations manager & Co Founder

  • Optimized supply chain to reduce materials costs and improve distribution.• Implemented cost-saving measures throughout all areas of the organization.• Implemented strategic offerings to enhance company's suite of products and services.• Fostered collaboration and development of new practices by business leaders.• Researched competitors' products and services in order to identify gaps in the market.• Advanced business through multiple transition periods to maximize efficiency, profitability, and scalability with future demands.• Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.• Recruited, trained, managed, and evaluated staff.• Developed clear mission, vision and culture for company as foundation for growth, branding and development of employee culture.• Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.• Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.• Implemented established vision to standardize procedures and keep operation agile for dynamic conditions.• Hired, trained, and mentored staff members to maximize productivity.• Managed the overall workflow of the project from conception to completion.• Negotiated contracts with suppliers for goods and services.• Identified areas of improvement in processes related to operations and sales activities.• Executed on-time, under-budget project management to adhere to project road map. Show less