Jonathan Campbell

Experience

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  New Covenant Church

  Aug 2001 - Apr 2016

  Program Manager / Executive Leader

  Commanded a thriving small business with a substantial annual budget of $1M, collaborating closely with the senior pastor to secure crucial funding. Directed a multifaceted outreach strategy, spanning from local engagement in Charleston to international initiatives in China, South America, & Belgium. Forged invaluable community connections, securing coveted speaking engagements with local school boards and businesses and establishing a rock-solid rapport with local food and clothing banks.Highlights of accomplishments in this role include:-Led annual high-impact public school assemblies, leaving an indelible mark on over 5,000 students annually and featuring renowned acts like the Globe Trotters, captivating and educating an audience of students across the Charleston, SC tri-county area.-Undertook a pivotal role of rebranding the organization and supporting the construction of a high-impact $1.5M building, housing dedicated spaces for children and the community, including a vital food bank and versatile meeting areas. Show less

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  BellSouth Telecommunications, Inc.

  Jan 2002 - Jan 2003

  Sales Support Specialist

  Call Center representative tasked with handling customer complaint resolution, and in turn offering products and services. Consistently met and exceeded sales quotas. Developed strong diffusion skills a learned how to effectively overcome objections.

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  Builders FirstSource

  Jan 2003 - Aug 2005

  Project Coordinator

  -Developed and implemented standard operating procedures and a strategic communication plan. -Managed and controlled inventory and invoicing Charleston and Greenville plants.-Performed Financial and asset analyses.-Formulated an effective and competitive pricing matrix for the Carolina markets-Created job standard to increase productivity and profitability.-Actively managed seven major builder production accounts.-Served as customer relationship manager to aid in problem resolution and information assimilation. Show less

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  KapStone Paper and Packaging Corporation

  Aug 2012 - Jul 2014

  IT Support Specialist

  -Delivered full range of IT support services to a multinational acquisition company.-Implemented after-hours escalation procedure for production critical IT support services. -Developed and deployed scalable knowledge base.-Benchmarked industry in order leverage and implement best practices for SLA response time and issue resolution.-Analyzed and created quality control measures for client and support staff knowledge base.

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  Booz Allen Hamilton

  Jun 2016 - Nov 2018

  Spearheaded Integrated Master Schedule development, conducted comprehensive Schedule Risk Analyses, and skillfully managed risks for the Electronic Procurement System (EPS) ACAT 1 Program. Commanded the creation of multiple Agile Management Plans and their corresponding Standard Operating Procedures (SOPs), instrumental in coordinating the seamless integration of Agile methodologies across diverse software development and non-developmental teams.Highlights of accomplishments in this role include:-Recruited as a Configuration Manager and promptly shifted gears to fulfill a critical government client's demand for surge support, taking on the formidable task of reverse-engineering a sprawling 4,000-line Microsoft Project schedule for a pivotal defense acquisition program.-Assumed full-time support responsibilities, delivering exceptional risk management prowess that resulted in a staggering 6-month time savings and cost reduction of $400K all attributed to the identification and mitigation of critical schedule risks. Show less

  • Project Manager / Management Consultant

    Jul 2017 - Nov 2018

  • Sr. Consultant

    Jun 2016 - Jul 2017
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  Thesys CAT LLC

  Nov 2018 - Feb 2019

  Senior Project Manager

  Directed and managed a diverse team of approximately 45 to 50 engineers, ensuring seamless project execution. Commanded the implementation of high-level executive reporting, consolidating and distilling critical metrics for streamlined sprint reporting. Oversaw and coordinated the activities of global teams, spanning India, China, South America, and the US, handling a substantial and intricate contract.Highlights of accomplishments in this role include:-Emerged as the visionary catalyst behind widescale improvements of Agile Methodologies, revolutionizing operations across Thesys CAT.-Incepted and established a high-impact Program Management Office (PMO) in collaboration with cross-functional leaders, achieving CEO buy-in and elevating project management efficacy to unprecedented levels with a lean team of three. Show less

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  NexGen Data Systems, Inc.

  Feb 2019 - May 2022

  Program Manager, Deputy & Agile Change Agent

  Acted as a senior management consultant for Department of Defense clients by assuming a pivotal role in the oversight of critical Navy and Marine Corps data centers. Collaborated intimately with senior client leadership to craft strategic roadmaps, resulting in a profound overhaul of the organizational structure to align with DevSecOps best practices and Department of Defense directives, ushering in an era of unparalleled efficiency and compliance.Highlights of accomplishments in this role include:-Galvanized the team's stability with a game-changing 10% attrition rate reduction, bolstering the company’s workforce.-Steered the implementation of key performance indicators (KPIs) and masterminded the seamless adoption of Agile frameworks, resulting in comprehensive performance measurement and elevated operational efficiency. Show less

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  Red Ventures

  May 2022 - now

  Director of Technical Program Management (Acting)

  Championed pivotal negotiations and strategic management throughout the sale of RV's entertainment businesses, forging a dynamic partnership with the Corporate Development Office to address complex challenges. Navigated pre-close negotiations and presided over the Separation Management Office, including the execution of a 6-month Transition Services Agreement (TSA) between the entities. Held the reins of comprehensive program management within a dynamic business vertical, wielding mastery over cost control, schedule adherence, and outstanding performance. Fostered strategic alignment and cultivated strong stakeholder relationships, primarily within Red Ventures' diverse business verticals, each functioning as relatively independent entities.Highlights of accomplishments in this role include:-Revamped agile practices, emphasizing transparency, accountability, and adaptive prioritization and achieving over 50% cycle time reduction through a focus on DORA metrics for rapid value delivery.-Liaised with VP and Sr. Director of Engineering to spearhead cross-functional teams of 90+ software and platform engineers, product managers, and designers, managing a data platform driving billions of impressions across multiple websites. Show less

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  Ziff Davis

  Sept 2024 - now

  Staff Technical Program Manager