Joanne Janiece Ong

Experience

• 

  Nokia Care, Sri Saujana Erat

  Jan 2010 - Sept 2010

  Customer Service Representative
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  Coach

  Sept 2011 - Jun 2012

  Retail Assistant
• 

  Plexus Corp.

  Jun 2013 - Nov 2013

  Administrative Assistant, SPO

   Procurement Management  Understand procurement needs and translate in to requirements  Prepare Bill of Material for customer  Manage and maintain relationships with multiple vendor and coordinate on requesting quotation

• 

  Hunza Properties Berhad

  Jan 2014 - Mar 2017

   Coordinate and schedule the Executive Director’s appointments and meetings  Hands-on and coordinate Retail department and Sales & Marketing department’s matter on behalf of Executive Director  Coordinate all meetings on vendor, advertisers, agents and retail tenants  Ensure all monthly meeting report to be done on time  Assist the Executive Director in screening and responding to incoming correspondence, inquires, phone calls, document for signning from internal and external parties  Facilitates communication from Executive Office to organize the meeting sessions with Board of Directors  Ensure Executive Director’s travel arrangement in well manage and as planned  Assist other department on event function Show less

  • Credit Control Officer

    Feb 2016 - Mar 2017

  • Sales Representative

    Oct 2015 - Mar 2017

  • Personal Assistant

    Jan 2014 - Mar 2017
• 

  Pac Lease Berhad

  May 2017 - now

  Analyzes test cases and provides regular progress report. Support PMs in test plan creation & managing test phases of the roll in UAT that aligns with the overall roll in timeline. Support deployment teams by providing guidelines to develop test cases, identifying test needs and troubleshooting issues. Act as the main point of contact for deployment teams to channel testing requests. Create and monitor detailed plan for testing. Understand requirements and convert them to Test Scenarios, Test Cases to support Functional and System Integration. Show less From Senior Officer to Manager, Embracing Challenges, Acquiring Skills, and Rising to New Heights of Professional SuccessThrough my career growth, I recount the transformative path that led me to the position of Manager. Over the course of six years, I been thru a series of challenges, embracing opportunity for personal and professional development. The journey was not without its hurdles, but with unwavering determination and a growth mindset, I confronted and overcame them all. I took every chance to learn from experienced mentors, sought out additional training and certifications, allowed me to showcase my abilities and potential.Today, as I assume the role, I look back on this remarkable journey with a sense of pride and gratitude. I am grateful for the opportunities that have shaped me into the professional I am today, and I eagerly embrace the new challenges and responsibilities that lie ahead.This milestone is not only a personal achievement but the support and guidance of my colleagues, friends, and family who have been my pillars of strength throughout this transformative journey. I am excited to continue making a meaningful impact, leading with passion, and inspiring others to unlock their full potential on their own career paths. Show less • Market Industrial Hire Purchase product• Aggressively obtain new business opportunities • Evaluate, propose and execute application from client and follow up on documentation• Develop and maintain good business relationship with existing/prospective customer and supplier• To provide clients the best solution in financing, such as financial advice suitable for their company needs• Having a close relationship with existing customer by providing the best service to ensure a long term business relationship• To build trust with customer and supplier in order to be given a chance to assist them in solving their financial queries in equipment financing • To develop the skill analyze customer's annual financial performance to decrease the company risk of bad debts / non-performing loans Show less Credit & Marketing, Senior Officer• Market Industrial Hire Purchase product• Aggressively obtain new business opportunities • Evaluate, propose and execute application from client and follow up on documentation• Develop and maintain good business relationship with existing/prospective customer and supplier• Cold calling to reach new market segment - supplier & customer• To provide clients the best solution in financing, such as financial advice suitable for their company needs• Having a close relationship with existing customer by providing the best service to ensure a long term business relationship• To build trust with customer and supplier in order to be given a chance to assist them in solving their financial queries in equipment financing • To develop the skill analyze customer's annual financial performance to decrease the company risk of bad debts / non-performing loans Show less

  • Project Manager

    Jan 2024 - now

  • Test Manager

    Jul 2023 - Dec 2023

  • Manager Credit & Marketing

    Jan 2023 - Dec 2023

  • Deputy Manager

    Jan 2022 - Dec 2022

  • Assistant Manager

    Jan 2019 - Dec 2021

  • Senior Officer

    May 2017 - Dec 2018