Stephen Warrell

Experience

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  Kroger

  Sept 1997 - Jan 2001

  Customer Service Supervisor

  •Scheduling and managing of employees•Counted cash drawers and deposits•Cashing checks and handling customers concerns

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  Regions Bank

  May 2000 - Jul 2011

  Branch Sales Manager/AVP

  •Handle customer and associate concerns•Achieve personal sales goals offering loan and deposit products to consumer and business customers•Trained and coached associates for success•Mentored and trained new hire branch managers to the Nashville area•Scheduled business calls in the market for branch growth and success•Managed the branch monthly profit and loss statement•Previous positions include teller, teller supervisor, sales associate and float team manager where I hired, scheduled, and trained a staff of over 30 associates •Life insurance licensed from 2007-2011 Show less

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  Wells Fargo

  Jun 2012 - Oct 2012

  Personal Banker II

  •Achieving sales and service goals by offering bank products and services to our clients to help them be financially successful•Handling customer issues and concerns•Assist manager in training associates to achieve success

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  Citi

  Oct 2012 - Dec 2014

  Citi At Work Relationship Manager for Texas/AVP

  •Provide advice to clients of ways to maximize cash flow while paying less on banking fees...offering personal and business banking solutions for everyday banking needs•Working with business owners to make sure they and their associates are taking advantage of the banking packages and discounts provided to them by Citibank•Working with branches to get small business clients enrolled in program•Mentored and trained new hire bankers to the DFW area•Setting up on-sites at companies to gain new relationships to the bank•Consistent coaching with branch associates to make sure we are banking the business owner and associates of that business.• Managed and assisted on redeeming clients reward programs such as the AAdvantage Miles and Citi Thank You Points Show less

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  Amegy Bank

  Feb 2015 - Jul 2015

  Personal Banker II

  •Achieving sales and service goals by offering bank products and services to our clients to help them be financially successful•Handling customer issues and concerns•Work with branch partners to achieve new business relationships in the area.

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  PointBank

  Jan 2016 - Nov 2016

  Branch Sales Manager/AVP

  •Handle customer and associate concerns•Achieve personal sales goals offering loan and deposit products to consumer and business customers•Train and coach associates for success•Scheduled business calls in the market for branch growth and success•Managed the branch monthly profit and loss statement•Be an ambassador to the bank by being active in the community

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  Chubb

  Feb 2017 - now

  • WSG Ingestion Product Owner

    Jan 2025 - now

  • Operations Manager

    Feb 2017 - Jan 2025