Mauricio Mora Bastos

Experience

• 

  Laboratorios Stein

  Jan 2001 - Dec 2001

  Help Desk

  -Support for LAN

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  Vinir Corporacion

  Jan 2002 - Sept 2002

  Network Administrator Assistance

  -Support for the LAN computers.-Support for the Windows 2000 Network and Cisco 1700 router.-Network security: Cisco PIX firewall, Lucent V80 Brick and Lucent security management server.

• 

  Supra Telecom

  May 2002 - Oct 2004

  LAN Administrator / Acting Department Head

  -Programming, administration and troubleshooting for the network equipment-Administration and Troubleshooting for Avaya Definity PBX. (Call Center).-Server installations, configurations and administration.-Supra Telecom CIO Excellence Award 2003.

• 

  Sykes Latin America

  Oct 2004 - Jun 2008

  Network Administrator

  -Networks design and implementation for the Sykes new customers: (VPNs tunnels, EIGRP, EBGP, OSPF, Policy routing, Security requirements, service level agreements, committed access rate and traffic shaping) -Servers setup for Sykes infrastructure and clients -Network administration and monitoring of the Sykes customers networks:WAN, Internet access, Firewalls, VPN concentrators and servers using netflow, MRTG and others.-Complex network troubleshooting in conference calls, e-mail, chats, interacting with others companies IT staff, the Sykes corporate engineers and the NOCs; always taking in consideration the change management procedures and the corporate standards. -Project coordination: New implementations and improvements of the existing infrastructure, Network documentation.-IT Annual Top performer award 2004-Network documentation Show less

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  Universidad Cenfotec

  Feb 2007 - Sept 2014

  Cisco Networking Academy Instructor

  Instructor: CCNA, CCNP, CCIE

• 

  Sykes Enterprises

  Jul 2008 - Apr 2013

  Senior Network Engineer

  -Provide engineering support for small to large projects-Network documentation-Networks design and implementations for the Sykes Call centers worldwide-Level 3 (highest level) technical support for the enterprise network with on call coverage-Project Management: New implementations and improvements of the existing infrastructure.-IPSEC tunnels-QoS-ITIL

• 

  Nexo Professional Solutions

  Apr 2013 - Sept 2014

  Network Architect

  -Network Design and Implementation for large multinational companies infrastructure.-Provide engineering support for service provider networks (IS-IS, OSPF, MPLS, BGP, tunneling)-Project Management-SDN-Cloud Architect

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  Experian

  Sept 2014 - May 2016

  Network Engineer Senior

  -Provide engineering support for global projects.-Incident and problem resolution-Implement changes and helping maintain the operational aspects of the network infrastructure.-Mixed Infrastructure (Cisco, Juniper, Citrix Netscalers)-ITIL

• 

  IBM

  May 2016 - Jul 2018

  Network Architect - Cloud Migration Factory

  -Transformed multiple enterprise networks and data centers to IBM globally managed solutions.

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  Bridgestone

  Jul 2018 - Feb 2020

  Network Architect

  - Define networking configurations, deployments and hardware standards.- Responsible for designing and implementing IP networks enhancements, including local area networks (LANs), wide area networks (WANs), collaboration and WiFi solutions.

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  Experian

  Feb 2020 - now

  - Successfully transformed multiple engineering teams into high-performance units by implementing industry frameworks such as Agile, resulting in increased efficiency and productivity.- Provided strong leadership and mentorship, fostering a culture of continuous improvement, collaboration, and accountability within the teams.- Applied Agile methodologies to build and delivery processes, leading to a significant reduction in manual tasks and improved workflow efficiency.- Leveraged extensive hands on experience in network engineering and firewall management to drive technical excellence and innovation.- Established and tracked key performance indicators (KPIs) to measure team performance and ensure alignment with organizational goals.- Implemented cutting-edge technologies and best practices to enhance the security posture and operational effectiveness of the network infrastructure.- Focused on the professional development of team members, providing training and growth opportunities to build a highly skilled and motivated workforce. Show less -Provide network design and implementation strategies, migration plans, and technical project support for medium to high complexity projects.-Tests and evaluates network systems to eliminate problems and make improvements.-Prepares Business Cases, financial analysis spreadsheets, deployment plans, and detailed bills of materials in preparation for presentation to Leadership for new deployments-Perform hands on configurations for new deployments-Prepares Build documents and Operational Support procedures and performs knowledge transfer to Build Factory and Run team to ensure a smooth onboarding of new deployments-Design, implement and manage the network and security systems within a secure multi-tenant cloud (AWS, Azure, etc.) environment.-Works in support of Build Factory new demand for Infrastructure projects including configuring, troubleshooting, optimization and requirements gathering for Build and Run teams Show less

  • Manager, Global Firewalls Engineering

    Mar 2024 - now

  • Manager, Network Engineering (SP-LATAM)

    Feb 2023 - now

  • WAN Design Engineer

    Feb 2020 - Feb 2023