Nickolette Lannan

Experience

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  Curry Health Center

  Aug 2008 - Jun 2010

  Office Assistant

  Office Assistance. Alphabetized Curry Health Centers archived charts and current patient charts. Disposed of archived medical charts in accordance with state and federal law. Sorted medical charts, organized patients lab work, assisted the Curry Health Center medical office staff in searching for medical information. Responsible for minor housekeeping, directing patient phone calls, document shredding, and training new staff members on proper medical office procedures.

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  Big Brothers Big Sisters of America

  Jul 2009 - Mar 2010

  Office Assistant

  Office Assistance. Helped with general office tasks including organization, printing,making copies, answering and directing phone calls, as well as answering questions made by interested parents and volunteers. Helped to expand the BBBS of Missoula’s 2-4-1 Discount ProgramBy reorganizing the structure of the program and seeking out new donors in the community.

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  Montana Caregivers Network

  Mar 2010 - Jun 2011

  Supervisor, Graphic Designer

  Advertising Campaign Design and Development. Researched advertising opportunities, designed advertisements and logos for a variety of publications nationwide. Employee Supervisor. Trained new employees on proper phone etiquette and procedure, supported new employees in discovering solutions to complex customer issues, assisted with development of office policy and procedure manuals.

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  BnB Custom Longboards

  Jul 2011 - Jul 2013

  Graphic Designer

  Graphic Design. Creation of a variety of designs for website development, print material development, and custom ordered long boards.

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  KUSH Magazine, DailyBuds.com

  Jul 2011 - Jan 2012

  Advertising Representative

  Ad Sales. Organized spreadsheets of current and potential advertisers. Contacted clients and organized contract meetings. Submitted contracts to KUSH HQ in Colorado. Developed informative flyers for potential clients.

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  LaunchBig

  Feb 2012 - Oct 2012

  Marketing Coordinator and Graphic Design

  Digital Image Design. Creation of logos, print material, web banners, website graphics, etc. to be used on clients websites. Marketing Report Development. Research and creation of monthly marketing and SEO optimization reports for multiple clients.

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  Quick Paws Hiking Company

  Apr 2012 - Jun 2015

  Staff Supervisor & Dog Groomer

  Dog Grooming - Complete grooms to the satisfaction of each of my clients. Assist in answering incoming calls and scheduling grooming appointments. Properly check each dog in and out and record each haircut with detail. Maintain a clean work environment. Staff Supervision. Monitor staff completion of daily tasks. Answer incoming telephone calls and schedule grooming appointments/walks/boarding accordingly. Complete outgoing reminder calls. Count and balance till, and ensure proper lockup of the facility.Social Networking. Managing Facebook photos and posts, as well as client business networking and business-to-business networking. Show less

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  Submittable

  Dec 2012 - Jun 2013

  Graphic Design Intern

  Digital Image Design. Using previously established branding to create web-based images for client education and advertising.

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  University of Montana Kaimin

  May 2013 - Dec 2013

  Advertisment Development

  Advertisement Development. Design a wide variety of advertisements for various businesses and events. Contact clients regarding ad-copy and potential changes.

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  Flower

  Dec 2015 - Jun 2017

  General Manager

  Inventory Management & Customer Engagement: Monitored inventory closely to ensure accurate tracking, rotation, and availability. Developed and implemented social media and customer engagement strategies to boost brand presence and customer loyalty. Managed daily financial operations, including deposits and sales reports. Verified patient identities and provided tailored consultations, explaining product effects and benefits with clarity and care.

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  Draught Works Brewery

  Jun 2017 - Feb 2025

  Creative Manager

  At Draught Works Brewery, I wear many hats, blending strategy and creativity to grow our brand and connect with our community. What started as a part-time Social Media Manager role has blossomed into a full-fledged Creative Manager position, overseeing all facets of Draught Works marketing, design, and branding.Key Achievements:Social Media Growth: Propelled Instagram followers from 4,936 to 17,094 and Facebook from 15,697 to 21,700 by crafting witty, engaging content and running innovative campaigns.Top Performers: Produced a reel with 32.6k views and helped Draught Works achieve a top-three spot for Missoula's Best Local Instagram three times.Community Recognition: Supported Draught Works' win as Missoula's Best Brewery for seven years straight.What I Do:Brand Design & Product Launches: Lead branding efforts for new products, from visual identity creation to packaging design, ensuring every launch is cohesive and impactful.Event Marketing: Develop eye-catching visuals, social media strategies, and logistical support for community events, creating unforgettable experiences for our guests.Creative Oversight: Manage sales materials, packaging design, and advertising to ensure our brand’s voice and visuals remain bold, fun, and cohesive.I’m passionate about blending creativity with strategy to create marketing magic. Working at Draught Works Brewery has allowed me to champion community engagement, elevate our brand presence, and celebrate the art of beer. Show less

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  Blue Mountain Clinic Family Practice

  Feb 2025 - now

  Social Media & Development Manager