
Nicholas Prestigiacomo
Manufacturing and Logistics Intern

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About me
Operations Manager @ Amazon | Leading Lean Operations with Strategy
Education

The Citadel
2012 - 2016Bachelor's Degree Business Administration, focusing in Sales and Marketing
Experience

Swagelok: Albany Valve and Fittings
May 2012 - Aug 2012Manufacturing and Logistics Intern- Participated in daily operations gaining hands on experience and training with technically advanced equipment such as orbital welding, clean room space, and production of specialized valves and fittings for specialized utility systems.- Learned valuable knowledge about business’s from the local to corporate level sales, as well as distribution and logistics. (40+ hours/week)

M+W Group
May 2013 - Aug 2013Project Engineer Intern- Placed on the Technology Development Center project at GLOBALFOUNDRIES in Malta, New York, dealing with the construction of a plant specializing in the production of semiconductors.- Directly assisted the Project Engineers during the base building phase, gaining valuable knowledge in civil engineering along with construction contracting. This mainly dealt with advanced clean room space and specialized utilities. -OSHA 10 hour certified. (40+ hours/week)

M+W Group
May 2014 - Aug 2014Project Logisitics and Coordination Intern- Returned to the Technology Development Center project at GLOBALFOUNDRIES in Malta, New York, valuing in 2 billion dollars from the previous year.- Responsible for coordinating all crane operations in correlation to the scheduling of all material deliveries for multiple vendors nationwide, as well as serving as a primary point of contact for the Site Superintendent - Gained vast knowledge in logistics, project coordination, project management, business communication, and large scale conflict resolution. (40+ hours/week) Show less

Pi Sigma Epsilon, The Professional Fraternity of Sales, Marketing, and Management
Mar 2015 - Mar 2016Executive Vice President of Sales and Marketing- Responsible for the success of all marketing, selling, and community service activities by ensuring effective chapter management, planning and coordination. - Directly oversee the work of the Marketing Director, Sales Director, and Community Service director.

Michelin
May 2015 - Aug 2015Distribution Development Intern- Creatively developed an interactive table, designed to support strategies and programs used to increase commercial truck tire sales and total market share.- Achieved by effectively gathering critical data required to map out the flow of products sold.- Developed exceedingly proficient skills in market analytics, research, data analysis, Microsoft excel and high caliber presentations

The Delta Waterfowl Foundation, Charleston Chapter
Jul 2015 - Sept 2016Co Founder & Executive Vice Chair- Successfully co-founded the Charleston Chapter for the Delta Waterfowl Foundation. - Our passion is dedicated to ducks and the continuation of today’s duck hunting well into the future. - We pride ourselves on our long and rich history of waterfowl research. With new innovative approaches to wetland and waterfowl habitat conservation, the pioneering of new approaches to duck production has allowed us to ensure the passing of our beloved traditions can continue for generations to come.- Our mission is to create an organization comprised of individuals who are passionate and show a great interest in the conservation of Low Country wetlands, duck production, hunter advocacy, community betterment, and the preservation of our beloved traditions.- Responsible for working directly with our chapter’s Executive Chair to see that our mission is successfully achieved to the highest ethical and moral degree. With this, I also oversee the completion of all administration tasks delegated within our Executive Board, coordination of community service projects and events, potential sponsor research, and maintain exemplary chapter organization.This is a new Delta, an evolving Delta. One that recognizes the world we live in is different than it was mere decades ago. A world with new challenges and new opportunities. Show less

Amazon
Jun 2016 - Mar 2018-Selected as 1 of 4 Outbound Dock launch managers on Amazons latest, most aggressive, Robotics Fulfillment Center in 2018; successfully ramped and developed a team specializing in a high focus of quality that consistently outperformed mature centers and first set the original volume and performance record for the building.-Deep dove performance inconsistencies of standard work practices to effectively develop all on-boarding materials and learning documents by implementing unified training across all shifts. -Analyzed capacity constraints in relation to volume ramp projections to develop a shift specific hiring matrix to ensure labor orders and performance expectations are exceeded. Show less -Operations Area Manager, owned my development to become subject matter expert of multiple Outbound departments by stretching myself while taking the necessary risks needed in order to develop best practices and strategic methods to promote not only efficiency for our associates, but to primarily keep our team as safe as possible.- Executed as a servant leader directly responsible for the training, development, and overall success of teams ranging from 45 to 80 associates. Focuses on personally connecting and empowering my team as their champion through personal/professional development with a strong bias for action that increased the most tenured teams workplace engagement score 20% since shift inception.- Extensive training in Continuous Improvement, Quality management, and deep diving of data/process; led an initiative overseeing departmental ownership of Building-to-Building Inventory Transship Process. By redesigning the operations layout to optimize flow and developing a specialized team of critical roles, productivity increased 26.5% which equates to $849,426 in YoY savings. Show less
Area Manager; LGA9
Jun 2017 - Mar 2018Area Manager; SDF1
Jun 2016 - Jun 2017

Chewy
Apr 2018 - Sept 2019Operations Manager-Led Chewy.com’s most successful Inbound department launch as the Operations Manager responsible for 70 TMs, 5 leads, and 1 supervisor who built a robust culture that was centered around 6S, Standard Work, and enriched engagement that remains the network leader with over 250 continuous days safe without injury.-Developed strategic tools specifically designated to deep dive metric analytics, increase waste visibility, and improve staffing methods to be the fastest team to receive over 1 million units by week 5 of launch with 6.19% less labor hours invested in comparison to all previous launches in addition to setting multiple building records for most units received and performance rates.-Implemented engaging standard work methods within my team that targets counterproductive quality inputs; resulted in a network best in class 68.89% WoW improvement in defect DPMO reduction, increasing inventory receive accuracy while executing 4.76% higher in productivity efficiency. Show less

Info Label
Sept 2019 - Jul 2021Manager of Operations-Responsible for overseeing the strategic direction of all operational aspects for a Printing/Packaging company; focus centered on the development and implementation of innovative operational policies, standard work and safety procedures, quality improvement, and employee engagement. Created optimized scheduling strategies, advanced data analytic methods, and transformative programs (such as 5S/GEMBA methodology) that streamlined business operations into independently functioning Inbound/Outbound entities.-Execution shifted the business structure from being reaction based, to an automated model principled on real-time management that facilitates the maximization of resources and waste reduction. On a globally competitive comparison conducted by Hewlett-Packard Company, productivity significantly improved from the 55th percentile to now consistently performing in the top 25th percentile for press output. -Automated practices centered around safety, raw material staging & availability drastically reduced operator downtime by 22% while improving overall inventory visibility by 65%. Additional strategies geared towards the relationship between production scheduling/raw material usage & procurement have projected year over year savings of $367,000 per printing press.-Lead POC for the businesses response to the COVID-19 pandemic; created rigorous safety policies, protocols, record keeping, & procedures that exceeded both New York State and CDC guidelines. Resulted in the ability to remain fully operational throughout the entirety of the Pandemic. Without a single case to date, overall business increased 20% compared to the previous year while operations succeeded with matched growth. Show less

Amazon
Jul 2021 - nowOperations Manager- Successfully managed and led the launch team for the TPA4 Fulfillment Center in 2021, effectively navigating challenges posed by the COVID-19 pandemic.-Spearheaded labor planning strategies as the Outbound Flow Process Path Owner; by focusing on safety, productivity, quality, and standardization of work processes TPA4 achieved exceptional results in a fast-paced environment, contributing as the #1 launch within the Gen 11 network.- Transformed shift cost performance during Q4 - Q1 2024, achieving remarkable entitlement gains across key metrics such as Outbound TPH (+36.534%), Pack-Chutings (+59.05%), and Sort Flow (+53.41%). Notably, Pack Support, CW1000, Singles Total, Problem Solve, and SmartPac also realized substantial improvements.- During the Holiday "Peak 2023 Season," demonstrated exceptional month-over-month (MoM) improvements, including a 17.59% boost in Shift profitability with notable averages like 8.06% for Pack Support, 7.11% for Problem Solve, and 11.31% for PA/Lead.- Recognized with a Peak Award for consistently delivering exceptional results, contributing to TPA4 ranking #2 out of 95 in The Network for Peak Goat Scorecard during the successful Peak season of 2023.- Pre-SLAM Delivery Estimate Accuracy (DEA) leader for TPA4 at Amazon; created and successfully implemented mechanisms and SOPs designated to streamline and advance risk analysis capabilities. In return this empowers leadership to dive deeper while aiming to foster proactive decision-making and continual improvement within our current operational strategy. Achieved an outstanding 73.2% month-over-month reduction in missed shipments - Elevated operational efficiency and collaboration across all shifts, resulting in FC-wide improvements, including a 9.74% increase in HC Accuracy, 12.01% improvement in Rate Accuracy, and a 5.94% enhancement to STP compliance, showcasing a dynamic leadership impact beyond a single shift perspective. Show less
Licenses & Certifications

Certified in Ethics Enrichment and Reasoning
Institute for Global Ethics
OSHA 10 Certification
OSHA
Leading the Pack
Chewy
CPR & AED
EMS Safety Services
Certified in Darkness to Light
The Citadel
Making Great Hiring Decisions
Amazon
Honors & Awards
- Awarded to Nicholas PrestigiacomoAcademic Gold Stars The Citadel Jan 2015 Received the highest academic honor, Gold Stars, for receiving a 4.0 semester grade point average for the Fall of 2014.
- Awarded to Nicholas PrestigiacomoDean's List The Citadel Has been placed on the Dean's List all three years while attending The Citadel.
Volunteer Experience
SHARE Team Leader
Issued by The Citadel
Associated with Nicholas Prestigiacomo
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