Peter Hillis

Experience

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  Edward Jones

  Oct 2008 - Mar 2011

  Helpdesk Service Associate
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  Dignity Health

  Mar 2011 - Aug 2011

  Support Analyst
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  Interactive Northwest, Inc.

  Aug 2011 - Jul 2021

  Implementation Engineer

  -Provisioning, configuration, administration of Red Hat linux and Windows-based software deployments for complex, large-scale government and commercial projects, including on-site and remote engineering services.-Linux and Windows security scanning, hardening, and remediation in the enterprise and government/defense space.-Bash scripting with a focus on automation.-Deployment, administration, and support for a diverse range of in-house and customer environments and enterprise software products including VMware ESXi, Avaya Experience Portal, Proactive Outreach Manager, Nuance Speech Suite. This frequently includes being an escalation point for other engineers.-Training and process direction for professional services and software development projects, including one-on-one training of other employees, group training events for customers, and documentation.-SME for foundational industry-specific platforms such as Avaya Experience Portal and Proactive Outreach Manager as well as primary technical consultant for other technologies such as Red Hat Linux, VMware, Windows Server, networking, etc.-Volunteered to take on project manager role for numerous projects and represented the company from both a technical and leadership role.-Completed several professional certifications and formal training courses such as CompTIA Security+ and MCSA. Show less

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  Amazon Web Services (AWS)

  Jul 2021 - now

  • Sr. Technical Account Manager (ISV)

    Oct 2023 - now

  • Technical Account Manager (ISV)

    Jul 2022 - Sept 2023

  • Cloud Support Engineer II - Containers

    Jul 2021 - Jun 2022