Dominique Wheeler

Experience

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  University at Albany

  Sept 2003 - May 2009

  Graduate Assistant

  Assistant to the Vice Provost Undergraduate Dean and the Assistant Deans. Maintenance of DARS Degree Audit and Transfer database. Staff support for Withdrawal and Readmission for articulation and posting transfer credit on DARS. Staff support at the Help Desk for phone and walk-in inquiries from faculty, staff, and students pertaining to undergraduate academic policy, student withdrawals, voluntary departures, Leaves of Approved Study, Readmission; interpretation of student degree audits; appellate proceedings of the Undergraduate Academic Council’s Committee on Academic Standing; the implementation of the General Education Program; Internship Programs with the NYS Senate and Assembly. Extensive knowledge of campus policies and procedures, curricula, and academic requirements. Providing undergraduate academic advising. Show less

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  Branford Hall Career Institute

  Jul 2009 - Jul 2010

  Career Services Coordinator

  Responsible for procuring new internship sites for medical programs and ensuring continued internships at existing sites. Assist in the ongoing flow of information from the medical industry regarding the skills of our graduates to the employment market needs. Conduct Career Services courses for students approaching their internship assignment. Work in conjunction with the Director of Career Services to provide career coaching, including seminars and workshops on resumes, interviewing techniques, and other job search skills training to students and alumni. Built effective relationships with local employers to identify employment opportunities and to promote the school's qualified students, graduates and alumni. Assist students and graduates in securing employment in their field of training. Develop and implement marketing plans to achieve graduation employment goals. Ensure the up-to-date maintenance of the Career Services database, documentation, reports and students records in accordance with company policies and accreditation standards. Served as a member of the school's Advisory Committee. Organized testing dates and proctors for the National Center for Competency Testing exam to ensure that graduates successfully complete and maintain certifications. Show less

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  Bryant & Stratton College

  Jul 2010 - Apr 2015

  Career Services Placement Coordinator

  Responsible for student education and guidance to secure career related employment and providing career services activities in a highly personalized manner. Support the instructional experience by coaching and advising students through regular meetings developing personal marketing strategies to secure jobs. This includes resume critiquing, interview role-playing, professional networking skills, job application preparation, image counseling, portfolio review, follow-up coaching, and help students prepare to showcase and speak to their technical knowledge and skills and critical workplace competencies. Initiate and cultivate employer relationships to locate job placement leads, identify future staffing needs, and identify opportunities for employer interaction with the college. Perform frequent job lead research using media and technology. Coordinate and conduct employer, graduate, and student surveys, communicate results, and provide follow-up on action issues. Provide data base management through weekly, term, and annual placement reports. Provide graduates and alumni with lifetime career placement assistance. Show less

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  Xerox Government Healthcare Solutions

  Apr 2015 - Jul 2017

  Provider Enrollment Supervisor

  Participated in a unique opportunity to develop a new provider enrollment process for the NYS Medicaid program. Responsible for the development and overall operation of the New York Medicaid Management Information System (NYMMIS) Provider Enrollment Unit. Manage and resolve all escalated issues from NYS that relate to enrollment, and answer employee and Medicaid Enrollment related questions. Supervise the enrollment specialists, evaluate productivity and accuracy, and coordinate all provider enrollment activities including application processing, provider file changes, provider inquiry calls, and miscellaneous enrollment activities of the NYS Medicaid Program. Communicate and meet with the Unit to document and train staff on the provider enrollment process and procedures. Maintain the security and integrity of all documents and electronic files used for provider enrollment, maintenance, and credentialing. Actively works with staff to understand the process that the providers use to enroll and modify information via the Web portal, NYMMIS. Monitor staff activities to meet or exceed standards of timeliness for the completion of provider application processing and provider file updates. Communicate with vendor, Digital Harbor, to review provider screening and credentialing process. Work with the Quality Assurance Unit and the Project Management team to ensure that contractual requirements are met. Monitor approved/denied application disposition processes performed by staff. Validate all applications that meet qualifying factors. Show less

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  SUNY Administration - University Center for Academic and Workforce Development

  Dec 2017 - now

  Program Operations

  The State University of New York (SUNY) in the Office of the University Center for Academic and Workforce Development's (UCAWD) mission is to promote the social and economic well-being of the academically and economically underserved residents of the State of New York by developing and maintaining quality education and workforce training programs and services through our Educational Opportunity Centers (EOCs) and Advanced Technology Training And Information Networking (ATTAIN) labs. Assistant to the Director of Programs and Services: · Assisting in the development of standardized policies and procedures consistent with SUNY System Administration and The Research Foundation for SUNY policies and procedures.· Working collaboratively with UCAWD staff on issues that impact UCAWD programs.· Working on all aspects of new site development from inception to completion.· Monitoring program effectiveness based on site reviews and data from the Management Systems, Monthly Reports and Implementation Plans.· Assisting in the process to approve performance reports and performance plans.· Assisting in the development of internal and external marketing publications.· Collecting, analyzing, and organizing labor market data.· Developing employment strategies, targeting employer/industry outreach, TANF outreach and ways to promote participants’ soft and hard skills.· Collecting, organizing and collating related program materials.· Participating in daily program operations including site reviews, scheduling meetings, and maintaining, accessing and analyzing reports.· Participating in data collection, survey creation and dissemination connected to assessment.· Conducting social media outreach to promote program services.· Coordinating administrative support for internal and external events Show less

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  SUNY System Administration, University Center for Academic and Workforce Development

  Apr 2021 - now

  Senior Staff Associate for EOC Operations