Nabil Ali

Experience

• 

  Playhao

  Nov 2019 - May 2023

  Retail Associate

  - Promoted new products and brands to customers- Recommended products to customers based on their needs, occasion that they were celebrating as well as based on their purchase history- Performed service recovery for customers in the event we fell short of our service- Handles customer service enquiries, providing product recommendations, responding to product queries and general questions as well as closing sales through online chat service- Proficient in accounting for stocks, restocking shelves, product positioning, requesting for restock based on product inventory and sales trend- Successfully ran toy fairs, atrium sales, seasonal sales as well as Christmas sales event Show less

• 

  Tag Marine Services Pte Ltd

  Sept 2021 - Mar 2022

  Intern

  - Assisted accounts department with invoices as well as billing of charges incurred for services rendered- Assisted operations department with arranging pilotage and towage services for vessels calling into Singapore- Handled several crew changes from start to end under the guidance of my supervisor - Visited shipyard to oversee fendering operations before commencing Ship-To-Ship (STS) services- Actively participated in company events with Principal, Pertamina International Shipping as well as working dinner with fender operators FenderCare Show less

• 

  Singapore Army

  May 2023 - now

  5 SIR 20th Mono Trooper

  - Appointed as a GMPG Gunner operating in a Steelnet Team- Trained in the Basic Vertical Take Off and Landing UAV Operator Course (BVOC) and Standard Vertical Take Off and Landing UAV Operator Course (SVOC), operating the DJI Mavic Pro as well as the Vantage Robotics Vesper drone- Exercise Lancer- Exercise Safkar Indopura (XSI) 2024; 3-week bilateral exercise with the 411th Mechanised Infantry Raider Battalion (YONIF Mekanis Raider 411) of the Indonesian Army (TNI-AD)- Exercise Wallaby (XWB)- Participated as the marching contingent at the 3rd Singapore Infantry Brigade's (3SIB) Brigade Commander Change Of Command Ceremony, welcoming incoming Brigade Commander Col Edwin Chua.- Involved in the setting up and running of the GPMG booth for 3rd Singapore Infantry Brigade’s (3SIB) Temasek 55 (T55) anniversary. Welcoming guests and showing off the capabilities of a Steelnet/GPMG team Show less