Melissa Thayer

Melissa Thayer

Intern

Followers of Melissa Thayer399 followers
location of Melissa ThayerOakland, California, United States

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  • Timeline

  • About me

    Salesforce Administrator at NextUp

  • Education

    • San Francisco State University

      2009 - 2013
      Bachelor's degree Health Education/Public Health/Holistic Health
  • Experience

    • Community Food and Justice Coalition

      Jun 2013 - Sept 2013
      Intern
    • Nelson Staffing

      Dec 2013 - Oct 2015
      Temporary Employee
    • Commercial Energy of California

      Nov 2015 - Feb 2023

      I managed user setup and configuration, created dashboards and reports, and maintained data integrity through ongoing cleanup and bulk data uploads. I enhanced system functionality by configuring objects, optimizing workflows with Flow Builder, and documenting business processes to improve efficiency. Additionally, I conducted regular license reviews, system maintenance, and provided user training to ensure effective platform utilization.

      • Salesforce IT Administrator

        Apr 2020 - Feb 2023
      • Junior Salesforce Administrator

        Dec 2018 - Apr 2020
      • Contract Services Representative

        Nov 2015 - Nov 2018
    • NextUp

      Feb 2023 - now
      Salesforce Administrator

      I maintain, support, and optimize NextUp’s Salesforce systems, including Nimble AMS, Sales Cloud, and Marketing Cloud, while ensuring adherence to best practices. I collaborate with cross-functional teams and vendors to gather requirements, configure solutions, and deploy new functionalities. Additionally, I am responsible for reporting, dashboards, data integrity, and partnering with leadership on data infrastructure and ERP system management.

  • Licenses & Certifications

    • Salesforce Certified Administrator (SCA)

      Salesforce