Alex Carnell

Experience

• 

  The Cleaning Consultancy

  Dec 2008 - Sept 2011

  Office Junior
• 

  Jarrold Norwich

  Jun 2009 - Jun 2009

  Retail Work-Experience

  Worked as a customer sales assistant in the ladies department.Dressed mannequins and display units.Aided in stock rotation with removing old stock and replacing with new lines.Assisted in the organisation of a local fashion show, which included sourcing clothing, accessories and completing the insurance forms accordingly.

• 

  Boots UK

  Sept 2011 - now

  To accelerate my learning and development I have undertaken a number of different store roles in different locations. I have worked in some of our top businesses supporting the management team and leading my own teams through key trading periods and a number of changes. I have completed my Dispenser and Healthcare training enabling me to sell restricted healthcare products and to work in a pharmacy managing peoples prescriptions. As part of this training I have lead a pharmacy team in one of our top 300 businesses and spent 6 months working in our unique care home dispensing business.In addition to the day-to-day learnings, I have sought out other experiences to better my learnings from getting involved in store audits, investigations, mentoring, supporting the regional agenda, attending skills fairs and charity events such as Macmillan coffee mornings and Carer's week.Currently I am involved in a project working cross functionally to deliver a piece of work with other retail graduates which is a fantastic opportunity for networking, time management, project management and innovating thinking in a fast paced environment. Show less - Managing store opening or store closing routine -this meant that I was also the responsible person for the store and the safety of the employees and customers at these times. - Completing Compliancy activities - health and safety activities, food safety, e-learning of colleagues, cash routines and store security.- Merchandising and Re-builds -ensuring our retail offering was the best that it could be by having all the stock out on the shop floor and presented correctly.-Customer Service-Leadership -I was often the duty manager in this store so was responsible for leading the team to ensure that all activities were completed and that customers received the service expected by Boots. -Induction and training go new colleagues to the business, this included new people to the business and new people from within Boots to this store.- In-store events -product launches - charity events - engagement with local doctor surgeries Show less -Manage store opening routine which includes:- Receiving Delivery - Booking in Packages - Completing Compliancy activities such as cash office principles and date rotation of chillers - General Appearance of Store - Ensuring pricing show material is correctly implemented - Merchandising, Re-builds and Maintenance of Christmas, Electrical Beauty and Mass Fragrance - Sales Plan Changeover of product builds and show material.- Re-build of Sun-Shop to Christmas - Ad hoc Build of Christmas Modules-Managing Additional Stock Orders for Seasonal Range in Store-Customer Service Show less Supported Buying Managers and Assistant Buying Managers through the development stages of new products for Boots Own Brand's and Exclusive’s Cosmetics. Worked with different project teams to help deliver new innovative products. This also included working with other organisations with colleagues based in Hong Kong, Germany and France. Worked closely with a variety of component and full service suppliers on a range of different projects.Developed and Implemented a Communication tool to be used with suppliers to summarise all elements of the project on a weekly basis. Show less

  • Recruitment Support Centre Manager

    Dec 2022 - now

  • Recruitment Support Centre Manager

    Dec 2022 - now

  • Customer Proposition Lead

    Oct 2019 - Dec 2022

  • Store Manager

    Jun 2015 - Oct 2019

  • Trainee Store Manager

    Sept 2013 - Jun 2015

  • Assistant Manager (Undergraduate Degree Placement)

    Feb 2013 - Aug 2013

  • Team Manager/Christmas Operations Manager (Undergraduate Degree Placement)

    Jul 2012 - Feb 2013

  • Buying Assistant :Cosmetics (Undergraduate Degree Placement)

    Feb 2012 - Sept 2012

  • Marketing Assistant: Christmas (Undergraduate Degree Placement)

    Sept 2011 - Jan 2012
• 

  IoD

  Jan 2012 - Jan 2012

  Student Member

  As a student member of the IoD I have had the opportunity to attend a number of events to develop my networking skills. It has also offered me the chance of interacting with a number of successful directors as well as gaining some insights into the potential careers that are available.