Yulia Kalinichenko

Experience

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  WINKLER POOL MANAGEMENT, INC.

  May 2009 - Sept 2009

  Lifeguard & Pool Operator (Summer Work & Travel Program)
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  MGN Pools

  May 2010 - Sept 2010

  Lifeguard & Pool Operator (Summer Work & Travel Program)
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  Italian Restaurant "Mrs. Pizza"

  Sept 2011 - Mar 2014

  Waitress-Bartender
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  Public Joint-Stock Company "Southern Mining Factory"

  Apr 2014 - May 2016

  Personal Assistant to the Director of Economic Security Department

  • Handling all correspondence and phone calls.• Managing diaries and organizing meetings and appointments, often controlling access to the executive, standing in for the executive in her absence.• Booking and arranging travel, transport and accommodation.• Organizing events and conferences.• Managing documentation in English Language.• Reminding the executive of important tasks and deadlines.• Typing, compiling and preparing reports in Excel, presentations in Power Point and correspondence.• Liaising with staff, suppliers and clients.• Collating and filing expenses. عرض أقل

• 

  Byblos Hospitality Group

  May 2016 - May 2019

  Hostess at Marina Byblos Hotel

  During my work tenure, I leveraged superior customer service and people skills whilst greeting guests and ensuring they have a pleasant experience. I effectively managed duties of all staff members and prepared work schedules for smooth running of the hotel restaurant. Also I professionally handled all phone calls regarding tables reservations. To ensure cleanliness and proper setup, I regularly performed thorough inspection of dining and serving. Lastly, I planned and organised various theme parties as well as specials events. Below are few of my key contributions that I would like to share with you:- Increased guests’ satisfaction level by providing friendly and comfortable atmosphere, responding to their complaints, and solving any conflict situations.- Contributed in increasing customers base by managing the Instagram page of bar-restaurant and uploading photos of events, foods, and environment. عرض أقل

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  UHNWI

  Jul 2019 - Aug 2019

  Butler

  In this role, my key task was to maintain the cleanliness of assigned villa and ensured everything is in perfect working order. Other responsibilities included, managing the preparation of healthy breakfasts, lunches, and dinners for family and guests. Collaborating with the PA for the smooth running of all household operations. I also assigned daily duties to housekeepers and other staff members to assure seamless work operations. I performed various other duties i.e. overseeing table service, taking care of valuable objects, and making travel arrangements.Below are few of my top contributions that I would like to share with you:- Fostered a welcoming environment for both the guests and the family.- Gained extensive knowledge and skills of high-end service delivery. عرض أقل

• 

  Baozi Restaurant (Diriyah Season)

  Nov 2019 - Mar 2020

  Hostess

  While working at this restaurant, I provided high-class customer services, including welcoming guests in a friendly manner, handling their complaints, and providing accurate wait time estimates during busy periods. One of my key task was to support staff members with various tasks and side works by rotating seating between different stations. Furthermore, I escorted guests to table and presented food menus whilst taking drink orders to ensure ideal speed of services.Also, I observed and assisted in preparing unoccupied tables for customers by wiping surface top, removing debris, and ensuring seats are clean. Below are few of my top contributions that I would like to share with you:- Improved skills of new staff members by teaching them basics of servicing techniques.- Utilised superior interpersonal and communication skills which resulted in attracting new clients. عرض أقل

• 

  Silverspoon Catering & Events

  Nov 2020 - Nov 2020

  Hostess/Receptionist at Aramco Saudi Ladies International
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  Al Wosata

  Feb 2021 - Apr 2023

  Supervising the floor during meal periods to ensure that all restaurant standards and steps of service are met through all guests’ interactions; handling guests complain; ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift. Handling administrative tasks: making schedules for the staff, directing staff requests regarding vacation, loans, sick and local leaves to HR; in charge of purchasing supplies for the restaurant and making sure the inventory is stocked appropriately; keeping records of all inspections and certifications; assisting Operational Manager and Floor Manager in various tasks. • Improved skills of new staff members by teaching them basics of servicing techniques.• Utilised superior interpersonal and communication skills which resulted in attracting new clients. عرض أقل

  • Administrative Supervisor at MeNYou Restaurant

    Sept 2021 - Apr 2023

  • Hostess

    Feb 2021 - Aug 2021
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  Silverspoon Catering & Events

  Oct 2022 - Oct 2022

  Hostess/Receptionist at LIV Golf