Kenneth Caesar

Experience

• 

  LIRANZ LIMITED

  Apr 2014 - now

  Ag. Lead Technical Support

  - Monitor all team members and provide necessary advice and guidance.- Perform periodic risk assessments and initiate risk control strategies.- Coach all team members and motivate them to produce desired results.- Keep up with trends in the constantly evolving information technology industry.- Perform regular IT audit to discover areas of weaknesses and fortify them.- Work alongside other departments to achieve company goals and visions.- Write and forward regular reports to the management.- Provide solution to any complex IT related challenges in the organization.- Carry out in-depth research to reveal new and better methods of handling functions within the departments- Ensure that the company’s data and information are protected from unauthorized access.- Supervise repair and maintenance of all IT gadgets. Show less

• 

  Tropo Farms limited

  Apr 2014 - Jan 2016

  Technical Support Engineer

  - Ensure internet and network stability- Ensure access to work related application and software on server remotely- Maintain integrity of network and systems- Responsible for system updates and upgrades, patches and security fixes- Maintain IT equipment and infrastructure- Maintain connectivity between main depot and outlets across the country- Manage ADDS- Troubleshooting and resolving IT related issues- Make and implement recommendations for upgrades and updates Show less

• 

  Volta Catch Limited

  Apr 2014 - Dec 2014

  Technical Support Engineer

  - Ensure internet and network stability- Ensure access to work related application and software on server remotely- Maintain integrity of network and systems- Responsible for system updates and upgrades, patches and security fixes- Maintain IT equipment and infrastructure- Manage ADDS- Troubleshooting and resolving IT related issues- Make and implement recommendations for upgrades and updates

• 

  Fairllop Limited

  Jan 2015 - now

  Technical Support Engineer

  -Manage and Maintain computers and IT equipment -Maintain network and system security-Make recommendations for future updates and upgrades-Troubleshoot and resolve IT related issues-Ensuring frequent updates of all software,patches and security fixes-Perform IT auditing and stock taking of IT resources-Maintain network and system security-Ensure network and Internet stability-Manage Active Directory-Manage co-corporate email platform-Assist in creating marketing items (Flyers,Videos etc)-Resolve end user challenges either remotely or onsite-Manage clock in device and database Show less

• 

  XF Petroleum

  Mar 2015 - now

  Technical Support Engineer

  - Troubleshoot and resolve IT related issues- Maintain IT equipment and infrastructure- Make recommendation for network infrastructure improvements- Ensure internet and network stability- Assist users with all IT related issues- Manage co-operate email accounts - Resolve end user challenges either remotely or onsite- Ensuring frequent updates of all software,patches and security fixes- Maintain integrity of network and systems

• 

  Flexiclay Ghana Limited

  Oct 2021 - now

  Head Of Information Technology