Deep Enrich
Swati .
Summer Intern
1000 followers
Bengaluru, Karnataka, India
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About me
Product at Kaplan | IIM Shillong | Ex- SysCloud, Titan
Education
Indian Institute of Management, Shillong
2019 - 2021Master of Business Administration - MBA
JSS Academy of Technical Education
2013 - 2017B.tech Electrical Engineering
Experience
Research Design and Standards Organization
Jun 2016 - Jun 2016Summer Intern
GoMechanic.in
Apr 2019 - May 2019Sales And Marketing Intern
Dr. Vaidya's: New Age Ayurveda
May 2020 - Jun 2020Summer Intern
Titan Company Limited
Nov 2020 - Dec 2020Marketing Intern
SysCloud
May 2021 - Jul 2022Associate Director- Product Management
Kaplan
Nov 2022 - nowI have worked across multiple projects and delivered them successfully in a highly agile environment. Products include chat bot, contact strategies and lead management for the Contact center and technology team. Delivered bot projects for supplemental education and worked on improving the existing bot flows for HLPSS and B&F segments. I worked on delivering a bot project- Shipping intent from end to end which exceeded the FTE predicted value and brought savings of over 1.29 and became one of the highest contact driver intents.
Product owner- Higher Education
Dec 2023 - nowProduct Owner- Supplemental Education
Nov 2022 - Dec 2023
Licenses & Certifications
Google workspace Gsuite admin - the complete course
UdemyMay 2021- View certificate
Digital Analytics for marketing professionals -in practice
University of Illinois at Urbana-Champaign
Capstone business simulation
Capsim Management Simulations, Inc.- View certificate
Digital Analytics for Marketing Professionals -in theory
University of Illinois at Urbana-Champaign - View certificate
Marketing in a digital World
University of Illinois at Urbana-ChampaignMay 2020 - View certificate
Generative AI for Product Managers
LinkedInJun 2024 - View certificate
Social media marketing
UdemyAug 2019 - View certificate
Fundamentals of digital marketing
GoogleJan 2019 - View certificate
Excel skills for business
Macquarie UniversityMay 2019
Volunteer Experience
Volunteer
Issued by Salaam Bharat
Associated with Swati .Volunteer
Issued by Feeding IndiaAssociated with Swati .
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