Muhammad Ahmer Khan (BE, MBA, CSCP)

Experience

• 

  Canon Medical Systems Corporation, Medequips

  Feb 2015 - Aug 2018

  Medical System Engineer (CT & PET CT)

  Responsible for site planning & installation of Toshiba CT Scanners Series include (Aquilion Series, Activion , Alexion Series, Asteion Series)Responsible for maintenance and troubleshooting of Toshiba CT Scanners and PET CT , and On-time service providing to the customerOnline support to Service EngineersManaging the workflow of Department under Department ManagerDoing measures for excellent Up-time of the SystemTechnical Training of Aquilion Prime 160 Slice CT Scanner System From Toshiba Medical Systems Factory, JAPAN Show less

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  Abbott Diagnostics Business

  Aug 2018 - Mar 2020

  Technical Service Specialist

  Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.Apply established procedures or develop new solutions to solve technical problems through case management and followup on the status of outstanding cases.Proactively identifies work issues/obstacles, communicates them to leaders/peers and creates appropriate contingency plans.Uses experience, data, and/or internal/external customer input to create better work solutions.Gains support for ideas, proposals and/or projects by influencing leaders and peers.Maintenance and troubleshooting of Abbott's Diagnostics Systems which include Immunology, Clinical Chemistry and Hematology business.Working/Managing on increasing uptime and reducing Repair Cost for instruments.Working on achieving service goals to 100% as set by the Manager.Provide first line service to Abbott customersProactive measures for customer satisfaction and service key performance indicators achievement.Working according to quality standards of Abbott Quality Policy.Got Technical Training on Alinity HQS and Alinity Ci Systems (Hematology, Chemistry & Immunoassay Analyzers) Show less

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  Medtronic

  Apr 2020 - now

  ✓ Responsible for the Cardiovascular Group Portfolio business for South Region Pakistan.✓ Key Account Management of Strategic Account of South Region.✓ Responsible for developing, building, and strengthening long term relationships with stakeholders including Clinical and Non-Clinical professionals.✓ Responsible for Inventory Management and Forecasting of CVG Products on quarterly basis.✓ Responsible for Marketing and Events for promotions and hands-on Session for CVG Products.✓ Promotes and establishes education of the company's products and services.✓ Communicates customer feedback on new products and modifications to existing products and applications to internal stakeholders including R&D, Operations and Marketing. Show less ✓ Responsible for the Structural Heart Therapies business in Pakistan✓ Responsible for Sales and Case Support for TAVI and TPV for Pakistan Region.✓ Provides Patient Sizing Report using 3D CT Scan images via 3mensio Software for Valve Selection.✓ Responsible for Inventory Management and Forecasting of TAVI & TPV Products on quarterly basis.✓ Responsible for Marketing and Events for promotions and handson of TAVI & TPV✓ Work as HCP Education & Relation Team member in Readyto Help initiative to Support the CEMA HCP E&R Manager in conducting HCP and Techs Virtual Trainings and documentations. Show less

  • Sales Specialist | CVG Portfolio

    Oct 2022 - now

  • Sales Representative- Structural Heart (TAVI)

    Apr 2020 - Sept 2022