Cristian Rocha

Cristian Rocha

English Language Teacher

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location of Cristian RochaLisbon, Lisbon, Portugal

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  • Timeline

  • About me

    Product Support Executive | Multilingual Associate | Team Manager | English and Spanish teaching |

  • Education

    • Universidad Popular del César

      2016 - 2020
      Licenciatura en Lengua Castellana e Teaching English as a Second or Foreign Language/ESL Language Instructor
    • Servicio Nacional de Aprendizaje (SENA)

      2019 - 2020
      Associate's degree Bakery
    • Servicio Nacional de Aprendizaje (SENA)

      2017 - 2018
      Associate's degree Marketing
  • Experience

    • Colegio Militar Valledupar

      Feb 2018 - Aug 2020
      English Language Teacher
    • Panadería el Trigal de la 21

      Jun 2018 - Feb 2021
      • Bakery Clerk

        Feb 2020 - Feb 2021
      • Business Administrator

        Jun 2018 - Feb 2021
    • Universidad Popular del César

      Jul 2018 - Dec 2018
      Laboratory Coordinator
    • Negocios e Inversiones Sings S.A.S.

      Jan 2019 - Jul 2019
      Customer Service Specialist
    • Sitel Group

      Jan 2020 - Dec 2020
      Sales Trainer
    • Institución Educativa Técnico UPAR

      Jul 2020 - Dec 2020
      English and Spanish teacher
    • Teleperformance

      Feb 2021 - Feb 2022
      Business Process Outsourcing
    • Servicio Nacional de Aprendizaje (SENA)

      May 2021 - Dec 2022
      Language Instructor
    • IGT Solutions

      Jan 2022 - Dec 2022
      Travel Specialist Leader

      Actually able to demonstrate expertise and problem-solving skills to ensure the quality and efficiency of our services being showed on my team's productivity and results.

    • Asurion

      Jan 2023 - Jul 2023
      Sales And Service Associate

      Provided excellent customer experience through managing resolution of inquiries related to Insurances, coverage and escalation protocols.My team and I were able to show results closing sales while being able to provide resolutions.

    • Teleperformance

      Jul 2023 - now

      Working with an American brand which provides technical support to customers based in the United States and Canada.

      • Operations Customer Expert

        Dec 2024 - now
      • Technical Product Support Specialist

        Jul 2023 - Dec 2024
  • Licenses & Certifications

    • English And Foreign Languages Teachers, Postsecondary

      EF Education First