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Mark P.

Mark P.

Senior CoE HANA Support Engineer

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  • Timeline

  • About me

    Senior SAP HANA Engineer

  • Education

    • Poppyhill school of recording.

      2007 - 2008
      City & Guilds Music Technology

      Music Technology

    • Waterford Institute of Technology

      2009 - 2013
      Bachelor of Science (BSc) Computer Science / Entertainment Systems 1:1

      Computer Science, Digital Audio and Multimedia Technology My FYP was the Kinthesiser - a sound synthesiser controlled by body movements. Developed into a stand alone C++ application using Openframeworks, ofxPd & ofxUI. Movements are tracked by a 3D sensor and the positional data controls a range of synthesisers, effects and modulation. The project utilizes the concepts of Natural Interaction through the OpenNI framework.

  • Experience

    • SAP

      Mar 2014 - now
      Senior CoE HANA Support Engineer

      Senior member of the Centre of Expertise SAP HANA team focused on:• Management of critical customer escalations and projects• On-site and remote technical optimizations and assessment projects• HANA issue analysis/solution and performance optimization.• HANA Administration, backup, disaster recovery and high availability. • Delivery of HANA technical services.• Customer-centric approach reporting on findings both technically and at management level.• Excel in high stress scenarios with the ability to manage workload and prioritize. • Solve incidents in a ticketing system, screen sharing or doing conferences with customers when required. Show less

  • Licenses & Certifications

    • Generative AI

      SAP
      Feb 2024
      View certificate certificate

    • AGSTF002 - HANA Technology Fundamentals

      SAP

    • ABAP Performance Analysis - Silver Award

      SAP

    • ADM315 - AS ABAP - Workload Analysis

      SAP

    • SAPTEC NetWeaver Application Server – Fundamentals

      SAP

  • Honors & Awards

    • Awarded to Mark P.
      BSc Entertainment Systems WIT Jun 2013 First Class Honours.