Hannah Duncan

Experience

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  Bloomington Developmental Learning Center

  Aug 2014 - Sept 2015

  Support Staff

  As a support staff, I facilitated social, emotional, and intellectual development in children 1 to 5 years of age. I formed relationships with parents and lead teachers to understand each child more effectively. Resolving children’s interpersonal and intrapersonal issues was an important part of my job to maintain a positive learning space.

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  Middle Way House

  May 2015 - Aug 2016

  I was asked to take on the role of coordinator after being an education intern during the summer. Although this position still involved lesson planning and interacting with the kids, it was an introduction to managing people for me. During my time as coordinator, I fine-tuned my communication skills like one-on-one, group, and email interactions. I also recruited and interviewed potential interns in order to create the best team to deliver effective lessons. Middle Way House's Rooftop Garden program focuses on connecting children effected by domestic violence to gardening and the natural world around them. As an education intern, I did this by writing, teaching, and participating in lessons based around science and math concepts. That particular summer, we had a grant regarding butterflies so I was able to teach a lesson about monarch migration and another on pollution and its effects on things as big as weather patterns and as small as bugs.

  • Education Coordinator for the Rooftop Garden

    Aug 2015 - Aug 2016

  • Intern for the Education Program at the Rooftop Garden

    May 2015 - Aug 2015
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  Girls Inc.

  Jan 2016 - Aug 2016

  As my first human resources internship, this position has offered me a lot of hands on experience with training and onboarding of seasonal employees. It has also given me experience in employee documentation and filing. Because I have volunteered and interned with Girls Inc. before, it has been very valuable to continue learning from and working with the same staff and same organization. I originally began as a volunteer for Girls Inc. and wanted to do office tasks to help out during the week. After I displayed I was a quick learner and had an attention for detail, they asked me to be their data management intern for spring semester. Through this position, I was able to better get to know a non-profit office atmosphere, meet and work with a positive and passionate staff, and learn more about Girls Inc. and what they do for the community.

  • Human Resources Intern

    May 2016 - Aug 2016

  • Data Management Intern

    Jan 2016 - May 2016
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  Indiana University School of Public and Environmental Affairs

  Aug 2016 - May 2017

  Undergraduate Teaching Assistant

  For the fall and spring semesters of my senior year at IU, I had the opportunity to assist one of the first classes I'd taken at SPEA: Urban Problems & Solutions. I gained an entirely new perspective on the collegiate classroom experience as I kept track of grades of almost one hundred students, assisted in administering exams, and communicated with students on campus and online. One of my favorite and most valuable parts of this experience was building a relationship with my professor and helping her execute effective lectures and group activities. Being a teaching assistant while enrolled in 18 credit hours and working a weekly 15 hour internship was a great way to test and grow my time management skills. Show less

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  Indiana University Health

  Oct 2016 - May 2017

  Office of Transformation Intern

  Internships are for exploring professional possibilities and potential interests and this is exactly what I did with my time at the Office of Transformation. Before IU Health, I had not thought about a potential future in the healthcare industry. Seeing first-hand how lean concepts can be applied to hospital management led me to discover an interest in organizational change, effectiveness, and lean thinking. I gained so much knowledge regarding facilitating change, clinical settings, and teamwork through this internship while at the same time learning about complementary management and human resources concepts through my studies at IU. Working at this internship for a full two semesters during my senior year was intensive and invaluable to my professional development; I would recommend an internship with the Transformation Team to anyone thinking about it solely because the people I met were extremely kind, patient, and supportive of my endeavors. Show less

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  Indiana University Bloomington

  Jul 2017 - Feb 2018

  Administrative Assistant to the Philosophy Department

  In this role, I provided support to office staff as well as to faculty and students of philosophy. My biggest responsibility was processing reimbursements as well as travel documents. My favorite part of working for the Philosophy Department learning how an academic department is managed behind the scenes after I had spent 4 years on the other side as a student; I familiarized myself with tasks like class scheduling, graduate applications, and student management. This position required me to call on the skills I built during my time as an undergraduate, such as time management, professional writing, and effective interpersonal communication. Show less

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  City of Bloomington, IN

  Feb 2018 - May 2019

  Planning & Transportation Administrative Assistant

  The City of Bloomington offered me a great peek into all of the moving parts of city government: the committees, the diversity of departments as well as job duties you would not find anywhere else, and the importance of serving the public. My day-to-day activities revolved around supporting departmental staff, commissions, and the public. Many of my duties required high levels of attention to detail, organization, and self motivation. This position especially strengthened my customer service skills as well as my in-person, over the phone, and email communications. Show less

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  Indiana University Health

  May 2019 - Sept 2021

  - Collaborated with the Office of Transformation at Indiana's largest healthcare provider, focusing on change management, LEAN healthcare, and organizational development during the activation of new hospitals.- Facilitated daily virtual project meetings with the executive team, fostering collaboration, accountability, and effective decision-making across key stakeholders.- Developed and maintained comprehensive dashboards to track critical metrics, including occupation readiness, team member readiness, due dates, and project status, enabling real-time data-driven decisions.- Engaged and coached operational teams, including departmental, clinical, administrative, and executive leaders, to successfully navigate and implement change and improvement initiatives using LEAN methodologies.- Spearheaded return-to-work initiatives, stabilized operations in a new office building, and conducted gap analyses to identify and address operational challenges, ensuring seamless and efficient workflows. Show less

  • Project Manager

    Dec 2020 - Sept 2021

  • Project Coordinator

    May 2019 - Dec 2020
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  Loren Wood Builders LLC

  Sept 2021 - Sept 2023

  Project Manager

  - Managed a diverse portfolio of residential design projects, from small-scale renovations to multi-million-dollar custom builds, overseeing the entire project lifecycle from contract negotiation to the build phase.- Pioneered and implemented streamlined processes and frameworks for a rapidly expanding team of designers and architects, significantly enhancing project efficiency, collaboration, and the consistent delivery of high-quality results.- Led cross-functional team meetings, involving designers, architects, and build-side project managers, ensuring alignment on project goals and improving issue resolution to reduce delays.- Enhanced communication and collaboration between design and build teams through process mapping, efficient data management practices, and project coordination, resulting in streamlined workflows and improved cost control.- Developed and implemented an Excel-based tracking system to manage up to 50 active projects simultaneously, optimizing designer resource allocation and project timeline visualization, which reduced project overruns and improved forecasting accuracy.- Demonstrated a commitment to excellence and a passion for process improvement, consistently delivering exceptional results in design and project management. Show less

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  Walker Sands

  Feb 2024 - now

  Project Manager

  - Lead the management of various creative, strategic, and digital marketing projects, ensuring timely delivery and alignment with project goals.- Utilize both waterfall and agile project management methodologies to oversee project timelines, budgets, and team communications.- Direct internal teams, including writers, designers, SEO specialists, and strategists, ensuring collaboration and progress according to approved timelines.- Conduct scoping of new projects, facilitate internal kickoff meetings, and maintain detailed project documentation on Google Drive.- Monitor project status through regular quality checks, budget tracking, and hours allocation, ensuring accuracy and efficiency.- Foster strong client relationships by managing expectations and maintaining proactive, responsive communication throughout the project lifecycle.- Work closely with senior staff during the development phase, contributing to the creation of timelines, estimates, and scopes of work.- Ensure the effective re-prioritization of tasks as needed, keeping projects on track and aligned with evolving business needs. Show less