Karyn Thomas

Experience

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  CITEC

  Jan 1996 - Jul 1997

  DB2 Systems Programmer (Systems Administrator)

  CITEC (formerly the State Government Computing Centre) provides IT services to public and private clients. It is the primary ICT service provider for the Queensland Government and provides Data Centre Management of IBM mainframes for Queensland Government agencies and other clients. Responsibilities:• On-call and system support (24x7 DB2 Technical Support) for high availability and mission-critical systems.• Systems administration of DB2 for OS/390, including database, transaction processing, operating system.• Installing and maintaining vendor software (including CA (Platinum) product Database Analyser).• DB2 performance tuning, managing and preventing system outages.• Providing system support for clients' application software testing. Achievements:• Provided system support and recovery for Test Conversion and Final Conversion of Queensland Department of Transport's new Drivers License Authorisation System.• Developed a new automatic batch job submission system, designed and implemented DB2 housekeeping improvements and automated the procedures to recover failed disk volumes. Show less

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  Comalco Aluminium Ltd

  Jul 1997 - Sept 1998

  DB2 and SAP R/2 Technical Support Officer

  Comalco Aluminium supported smelter sites at Boyne Island (Qld), Bell Bay (Tas) and Invercargill (NZ), but is now a wholly owned subsidiary of Rio Tinto Group. Comalco's Business Unit Support Group managed and operated the SAP ERP business systems that were outsourced to IBM Global Services Australia.Responsibilities:• On-call and system support (24x7 DB2 and SAP Basis) for high availability and mission critical ERP SAP systems.• Configuration and support of Production environment (OS/390, DB2 and SAP Basis).• Establishing and maintaining DB2 Housekeeping.• Installing and maintaining vendor software (including BMC products Extended Buffer Manager, Copy Plus, DASD Manager).• Presenting and mentoring on DB2 features; providing advice and support on SAP Basis to SAP Design teams.• Researching new DB2 features and setting standards for configuration and performance.• SAP performance tuning.Achievements:• Established Disaster Recovery Procedures for Production SAP system (including successful test at BRS site in Melbourne).• Creation and implementation of new backup strategy in Production system to reduce overnight scheduled downtime.• Year 2000 maintenance on SAP regions. Show less

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  ISPW BenchMark Technologies

  Nov 1998 - Dec 2015

  Owner, Software Developer, Database Architect, Database Administrator

  ISPW BenchMark Technologies was a software vendor (scaleup) that developed the software product called ISPW, which is a Software Change & Configuration Management (SCCM) product that manages the development and deployment of software developed on midrange and mainframe platforms. Compuware Corporation acquired the ISPW software on 1 Jan 2016.Responsibilities:• Lead Developer of the ISPW business logic (server and database) for ISPW versions 3.0, 3.1, 3.2, 3.3, 4.0, 4.2, 4.3 and 4.4. • DB2 Technical Support and ISPW Application Support.• Database design of ISPW Database (DB2 for z/OS).• Worked closely with client staff on design changes to meet business requirements. • Administration of ISPW test and production databases (DB2 for z/OS).• Creation of software installation processes and documentation, including conversion from ISPW 2.3 flat files (VSAM) to ISPW 3.0 DB2 database.Achievements:• Led transition from file-based repository to a database repository.• Successful software implementation project and partnership with ABN AMRO Bank.• Successful software implementation project and partnership with FedEx.• Successful buyout of ISPW software. Show less

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  Benchmark Technologies (Australia) Pty Ltd trading as Breeze IT

  Apr 2005 - May 2017

  Owner, Director, CEO

  Breeze IT was the Asia Pacific Distributor for ISPW and provided software consultancy services to clients in the IT, banking & finance, transportation and public sectors.Responsibilities:• Oversaw the day-to-day management of the business and its activities including daily workflow, new business and sales targets.• Developed business opportunities within Australia, New Zealand and Asia Pacific. Built collaborative and strategic relationships with business partners, increasing brand recognition and creating innovative new models to deliver solutions to B2B clients.• Sales pipeline management, including cold calling, lead generation & qualification, lead conversion, account management and product demonstrations. • Sold IT solutions in complex environments, involving many business stakeholders with conflicting needs, for better management of their mission critical and high availability software.• Development of solution proposals and business cases, competitive analysis, pricing and cost analysis, as well as negotiating contract terms and service level agreements. • Oversaw the project management for Proof of Concept and Software Change and Implementation projects.• Developed training materials and presented ISPW User Training courses. • Managed company targets and developed plans to ensure targets were met. • Assumed responsibility for staff management and recruitment.Achievements:• Negotiated the Software Distribution Agreement for the exclusive right to sell and market ISPW in Australia, New Zealand and Asia Pacific.• Managed the successful software implementation project and partnership with Bendigo and Adelaide Bank.• Successfully negotiated the dissolution of the ISPW Software Distribution Agreement with Compuware Corporation to proceed with the buyout. Show less

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  Community Bank Fleurieu (Fleurieu Community Enterprises Ltd)

  Jul 2014 - Nov 2021

  Non-Executive Director

  Operates a growing Bendigo Bank Community Bank franchise, with Branches in Aldinga Beach & Goolwa, a Customer Service Centre in Willunga and a Meeting Place in McLaren Vale.• Pioneered the first public company merger of two Bendigo Bank Community Banks in Australia, as Company Secretary and a member of the Due Diligence Committee.• Pioneered the first Customer Service Centre model outlet in Australia with Bendigo Bank collaboration.• Established the Ambassadors program and network events for business development.• Review of key contracts including Franchise Agreement, property lease agreements, share registry contracts, etc.• Member of the Succession Committee (Sep 2020 - present).Past Company Secretary (Nov 2014 - Nov 2017; Sep 2019 - Oct 2020):• Shareholder Relations, Share Registry operation (ASIC Low Volume Financial Market LVM Certification).• Minute taking, preparation of monthly Board Pack.• Preparation of AGM notices and scheduling.• Led transition to an outsourced electronic share registry and from cheque to EFT dividend payments.• Introduced efficiency improvements, establishment of Board Pack for board papers and digital shareholder communications, new Board Meeting Agenda format, establishment of Board Corporate Calendar.Past Chair of Finance, Audit, Risk & Governance Committee (Jul 2014 - Mar 2017):• Oversaw taxation reporting with ATO as Public Officer and in conjunction with accounting firm.• Annual budget preparation and submission to Bendigo Bank.• Decision-making on dividend payments.• Managed improvement of compliance matters with ASIC and ATO.• Restructured cost base to reach profitability targets.• Led the annual reporting, full-year and half-year audit cycles for three years.Past Chair of Risk & Governance Committee (Jan 2017 - Sep 2020):• Led the formalisation of the risk framework and assessment processes• Established Conflict of Interest Register• Improved governance practices across reporting and disclosure. Show less

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  Compuware

  Jan 2016 - May 2018

  Software Product Consultant

  Compuware (acquired by BMC in 2020) is based in Detroit, USA and develops and sells software products that support the development, testing, analysis and operation of large companies' software applications. Compuware Corporation acquired the ISPW software on 1 January 2016 from ISPW BenchMark Technologies PL based in Calgary, Canda.Responsibilities:• Provided support, mentoring and training across the Development, Support and Sales teams.• Consulted as the Senior Developer to the ISPW Agile team, working with Kanban and Scrum Agile methods.• Provided software application support, for building ISPW maintenance fixes and enhancements. Achievements:• Successfully trained fifty developers and developed customised workbook.• Integral in the handover of the development, support and sales businesses. • Successful ISPW releases 17.02 and 18.02. Show less

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  BDO in Australia

  Mar 2018 - Jul 2019

  Senior Manager - Technology Advisory

  • Develop new business opportunities, including writing proposals and negotiating engagements.• Provide technology advisory services to local clients. • Build and maintain strong client relationships, as well as a strong market presence for BDO.• Develop marketing materials in collaboration with the Marketing division, including writing articles.• Provide work opportunities, support, mentoring and management of junior consultants.• SA lead for Financial Services sector. • SA Information Systems specialist lead for IT General Controls reviews of local government and private enterprise clients.Achievements:• Integral role in the establishment and handover of a new service offering in Australia to the Audit division, of lease management software developed in Germany and associated services, including the development of commercial contracts with the international supplier as well as local customer license and service agreements, and business model development including managed services for a very large national retail client.• Review software development life cycle processes and provide recommendations in education sector.• Establishment of data quality framework and data management services. • Provide IT Operations Manager support in financial services sector.• Provide various technical reviews on telecommunications architecture connectivity issues and recommendations.• Review the evaluation of a new sports management platform and provide recommendations. • Provide procurement support, advice and development of acquisition plans, evaluation plans, market release, purchase recommendation and briefing papers, for multi-million dollar government procurements.• Provided recommendations on policy changes and developed online training modules for various IT and HR policies, including IT Usage, Group IT Systems, Security Awareness, Data Classification, Anti-Bullying Discrimination & Harassment for a large communications and electronics client. Show less

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  Scotch College Adelaide

  Feb 2019 - now

  Advancement Committee Member
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  Experience Matters

  Aug 2019 - Mar 2020

  Business Consultant

  Experience Matters specialises in Information Asset and Data Management services.• Develop new business opportunities, including writing proposals and negotiating engagements.• Provide data advisory services to local clients, including state government agencies.• Build and maintain strong client relationships, locally and internationally.

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  Crime Stoppers South Australia

  Feb 2020 - now

  Board Member

  CSSA is a Not For Profit charity and is Australia's most trusted anonymous information reporting service. It works closely with the community, police and the media to assist in solving, reducing and preventing crimes. It is one of eight state & territory branches within Australia and collaborates internationally with over twenty countries. • Chair of the Technology & Cyber Subcommittee, leading the uplift of the CSSA reporting portal and advancing the awareness of technology and cyber crime Show less

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  The Nova Group of Companies

  May 2020 - Feb 2021

  Consultant - Strategic Management (Director of Strategy role), Group Strategy & Capability division

  As part of an extended contract arrangement at Nova Group, undertook the responsibilities associated with the role of Director Strategy, Group Strategy & Capability, including but not limited to:• Developed approach and guidance materials, along with facilitating the ELT Strategic Dialogue Sessions for testing the proposed Group Strategy strategic options• Supported the development of Group Strategy development and communications materials• Developed business reconfiguration plan• Researched and developed various reports outlining options for business decisions with recommendations• Researched and developed investments insights deck• Developed new approach for investments management framework• Appointed to Senior Leadership Team (SLT)• Business owner of R&D and led the establishment of new R&D program• Business owner of CRM• Business owner of Knowledge Management Show less

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  R&D Certainty

  Mar 2021 - Sept 2021

  Chief Executive Officer

  Grew R&D Certainty's consulting team from two to fourteen accomplished researchers and technologists (with most holding PhDs), to provide innovative Australian businesses with Professional Services to assist with their Research and Development (R&D) needs:- developing and reviewing R&D plans- adopting and embedding R&D as part of the Innovation Strategy and aligned to the Corporate Strategy - Scientific Method research services, including designing and conducting experiments- education and training services- connection with R&D Certainty's network of investment and venture capital partners to accelerate business growth. Show less

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  South Australian Aviation Museum (SAAM) Foundation Board

  Mar 2022 - now

  Non Executive Director

  SAAM collects, records and displays the history of civil and military aviation in South Australia.

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  Space Machines Company

  Mar 2022 - Jul 2023

  Director Of Business Services

  Space Machines Company is building the future democratised space transportation and logistics network.As Director Business Services and an Executive Management team member, I am responsible for the corporate development and operation of the finance, people, technology & cyber, strategy, legal and risk business functions.

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  Defence Science and Technology Group (DSTG)

  Feb 2024 - now

  • Contracting Support Officer

    Sept 2024 - now

  • Contractor - Contracting Support Officer

    Feb 2024 - Sept 2024
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  QinetiQ Australia

  Jul 2024 - Sept 2024

  Principal Consultant