
Ryan Kwan
Summer Intern

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About me
Experienced Sales Operations Analyst, seeking new opportunities for 2018
Education

Richmond Hill High School
2007 - 2011
Carleton University
2011 - 2015Bachelor of International Business International Marketing and Trade
Shanghai International Studies University
2013 - 2014Bachelor of International Business, International Marketing and Trade (Exchange Year)
Experience

Double Star Ltd - Hong Kong
Jul 2010 - Aug 2010Summer Intern-Assisted Marketing Department in developing print advertisements-Aided Human Resources Department in updating staff training documents-Completed clerical duties around office

CIBC (Technologies and Operations)
May 2012 - Jul 2012Summer Intern-Assisted in Database entry-Introduced new features of Microsoft Excel 2010 to Business Departments-Completed clerical duties in office

CIBC (Technologies and Operations)
May 2013 - Jul 2013Summer Intern-Assisted in Excel database entry and verification-Organized weekly team meetings -Performed general clerical duties

Axis RMT
Oct 2014 - Dec 2014Digital Marketing Intern-Created digital marketing strategy for company-Implemented strategy through company blog and Facebook posts-Utilized social marketing tools such as: Facebook Insight, Google Analytics, Twitter Analytics, and Hootsuite.

Hewlett Packard Enterprise
Oct 2015 - May 2017Sales Support Representative-Analyze pricing for customer solution configurations-Managed pricing and quotation process for complex enterprise accounts-Provide support to Inside and Field sales representatives-Maintain communication between sales team and pricing team

Pivotal Labs
Jun 2017 - Jan 2018Sales Operations Coordinator-Prepare customer quotes for software and service transactions as requested by sales reps-Cross functional collaboration with Business Managers, Deal Desk, and Sales Productivity Teams-Drive business process improvements and initiatives with the goal of creating a best in class Quote Desk process-Ensure accuracy of quotes to guarantee customer satisfaction and internal execution
Licenses & Certifications
- View certificate

Hootsuite Certified Professional
Hootsuite Media Inc.Nov 2014
Volunteer Experience
Volunteer
Issued by Scarborough Chinese Outreach Committee (Health Fair)
Associated with Ryan KwanVolunteer Coordinator
Issued by OtherHalf—Chinese Stem Cell Initiative on Mar 2011
Associated with Ryan KwanVolunteer
Issued by Scarborough Chinese Outreach Committee (Mid-Autumn Ball) on Nov 2010
Associated with Ryan KwanVolunteer
Issued by York Region District School Board (Summer Institute) on Jul 2009
Associated with Ryan KwanVolunteer
Issued by Scarborough Chinese Outreach Committee (Health Fair) on Jun 2009
Associated with Ryan Kwan
Languages
- enEnglish
- chChinese (mandarin)
- chChinese (cantonese)
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