Andrea Alzate

Experience

• 

  SunGard Public Sector

  Dec 2011 - Apr 2017

  · Managed a portfolio of products with various teams. Gathered requirements. Groomed/prioritized backlog. Grew backlog through engagement with customers, support team, and internal stakeholders. Created and maintained release plans. Ensured Quality Assurance standards. Guaranteed successful deployment of software solutions. · Used Agile methodologies on a daily basis to successfully deliver software solutions in an iterative manner.· Hosted scrum-related meetings with four different teams. Used skype and MS Teams for video conferencing with remote team members. · Hosted weekly meetings for project status updates and process improvement. · Ensured CJIS compliance of the Public Safety and Justice Product Suite. Adding digital fingerprints to local database for customer re-distribution. Performed application and storage audit for compliance. Provided training of CJIS standards to internal and external customers. · Increased team productivity through leadership and team building. Creating productive collaboration with sister offices nation-wide.· Generated ROI reports for custom software development requests. Including pricing, implementation timeframe, resource allocation, and benefits for the company and stakeholders.· Provided company-wide Scrum/Kanban training to new employees to ensure embracing of the agile methodologies used within.· Contributed to the company’s hiring process by attending job fairs to recruit and hosting phone and in-person interviews.· Engaged with customers during user conferences throughout the year at various locations through product and project presentations.· Provided and maintained marketing collateral for all managed products.· Co-hosted team building training workshops to drive creativity and innovation throughout the various teams to develop cutting edge solutions. Show less · Contributed to the Scrum Process as a Certified Product Owner to drive successful product implementation and delivery to Public Safety agencies. · Increased improvement in team commitments and capacity planning for sprints by anticipating dependencies and risks.· Focused on creating project milestones, managing software development, and eliminating potential risks through initiation planning, design, execution, monitoring and closure of project.· Facilitated Scrum process/meetings, created burndown/velocity charts, refined backlog, and resolved impediments. · Drove customer retention through project management by creating SOW’s, allocating resources for implementation, deployment, and training, and closing out contracts and project for final customer billing.· Helped transition other company-wide development teams from Waterfall to Agile/Scrum Methodologies for better releases. This included training for different scrum roles and hosting recurring agile café meetings to go over progress and discuss areas and opportunities for improvement. Show less

  • Project Manager II

    Dec 2013 - Apr 2017

  • Project Manager I

    Dec 2012 - Dec 2013

  • Software Developer I

    Dec 2011 - Dec 2012
• 

  GoReflect

  Jan 2016 - now

  Co-Founder

  Help teams drive continuous improvement and reach their full potential with goReflect.com

• 

  North Highland

  Apr 2017 - Jun 2018

  Project Manager

  · Provided Delivery Project Management services to Walt Disney Parks and Resorts Digital client.· Managed 3+ Million-dollar projects through effective project/release plans and engagement with internal stakeholders. · Led the collaborative, dynamic planning process by working with Product Management, Design and Technology teams.· Provided weekly status reports for Director and VP level updates.· Used Agile methodologies on a daily basis, with offshore and onshore teams, to successfully deliver software solutions in an iterative manner. Show less

• 

  Disney Parks & Resorts Digital

  Jun 2018 - Jul 2019

  Project Manager

  · Deliver projects for the Disney Cruise Line Digital and Technology products.· Manage multimillion-dollar projects simultaneously through effective project/release plans and engagement with internal stakeholders.· Create resource plans and manage project budgets at a program level to ensure portfolio alignment.· Contribute to the company’s hiring process by hosting phone and in-person interviews.· Create plans to provide training and mentorship to peers. Ensure successful career development and assist with management responsibilities.· Capture and manage dependencies to ensure delivery of projects on time.· Collaborate with Design, Product Management, Technology Development, Vendors, and Business stakeholders through all stages of the SDLC.· Provide weekly status reports for Director and VP level updates.· Use Agile methodologies on a daily basis, with offshore and onshore teams, to successfully deliver software solutions in an iterative manner. Show less

• 

  CentralSquare Technologies

  Jul 2019 - Oct 2021

  Sr. Manager of Professional Services
• 

  Disney Parks, Experiences and Products

  Oct 2021 - now

  • Manager of Tech Project Management

    Apr 2023 - now

  • Lead Technical Project Manager

    Oct 2021 - Apr 2023