Nishant Kaushik

Associate Customer Engineer

2000 followers

Rajasthan, India

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Timeline
About me
Sales and Service Operations
Education
- Rajasthan Institute of Technology & Engineering Science KOTA
  2011 - 2014
  Bachelor of Engineering - BE Electrical Engineering Technologies/Technicians
Experience
- HCL Infosystems Ltd.
  Apr 2012 - Nov 2014
  Associate Customer Engineer
  Worked in office automation division.Service operations for Digital Multifunctional Products, Toshiba Photocopiers, Lexmark Printers.Generating excellent service revenue by means finalizing AMC/CSMC and encouraging consumablesales to existing accounts.
- INFRES METHODEX PVT. LTD
  Nov 2014 - Aug 2016
  Technical Support Representative
  Service operations & trained end-users for Digital Multifunctional Products, Konica MinoltaPhotocopiers, Currency Counters, Glory Currency Fitness Sorter, Currency Verifiers/Authenticators,Note Banding/Strapping Machines, Document Shredders, Laminators, Binders.Generating excellent service revenue by means finalizing AMC/CSMC and encouraging consumablesales to existing accounts.
- Banking Automation Solutions & Services. LLP
  Aug 2016 - Mar 2017
  Technical Support Team Lead
  Worked closely with a team of 10 members to meet or exceed all customer service requirements.Identified and solved technical issues with a variety of diagnostic tools.Managed call flow and responded to technical support needs of customers.Followed up with clients to ensure optimal customer satisfaction.Trained end-users in Forbes Currency sorting machine, Currency counting machine, Cash depositkiosk, Pass printer kiosk and Cheque deposit kiosk.
- Tata Motors
  Apr 2017 - Jul 2019
  Sales Team Lead
   Responsible for selling the maximum number of vehicles possible at optimum profit. Building relationships with customers and generating new business through marketing available extras,accessories and value added products. Selling and promoting Finance, Insurance products and Paint Protection. Demonstrating vehicles to customers, including taking them for drives. Reporting to the vehicle Sales Manager on activities, reviews and analyses. Meeting customers face to face and holding sales discussions with them. Representing the company at trade exhibitions, events and demonstrations. Negotiating the terms of a sales agreement and closing sales. Preparing car purchase packages. Cold calling up qualified sales prospects. Delivering vehicles to customers. Show less
- Kia India
  Aug 2019 - Sept 2020
  Sales And Marketing Representative
- CARS24
  Aug 2020 - Jan 2021
  Retail Sales and Marketing
  C2C - GS Division
- Morris Garages India
  Jan 2021 - May 2022
  Sales Manager
- MyTVS (Ki Mobility Solutions Pvt Ltd)
  May 2022 - now
  Network Expansion Manager
Licenses & Certifications
- The Fundamentals of Digital Marketing
  Digital Marketing Google Certification
  Apr 2020
  View certificate
- Certified Resume Specialist:Public Relations and Marketing Communications
  International Business Management Institute (IBMI)
  Apr 2020
  View certificate
- Silver Star Certification at the ACE of the Race Contest
  Tata Motors
  May 2019
- KIA Experience Consultant Recognition Program
  Kia Motors India
  Jan 2020
  View certificate
Volunteer Experience
- Volunteer
  Issued by The Akshaya Patra Foundation on Jan 2020
  Associated with Nishant Kaushik
- Sales And Marketing Representative
  Issued by Rajasthan Patrika AUXO 2019 A Grand Automobile Expo on Dec 2019
  Associated with Nishant Kaushik
- Sales And Marketing Representative
  Issued by Rajasthan Patrika Auto Expo 2018 on Mar 2018
  Associated with Nishant Kaushik