Matheus Melo

Matheus Melo

Technical Support Analyst

Followers of Matheus Melo470 followers
location of Matheus MeloSão Paulo, São Paulo, Brazil

Connect with Matheus Melo to Send Message

Connect

Connect with Matheus Melo to Send Message

Connect
  • Timeline

  • About me

    IT Operations Manager at L5 Networks

  • Education

    • Centro Universitário Adventista de São Paulo

      2010 - 2015
      Bacharel em Ciência da Computação
    • FUCAPI

      2002 - 2004
      Tecnógolo em Informática
    • Uninorte - Laureate International

      2005 - 2007
      Tecnólogo em Desenvolvimento de Software
  • Experience

    • Instituição Adventista de Educação e Assistência Social Norte Brasileira

      Apr 2004 - Jun 2005
      Technical Support Analyst

      Responsible for defining access to operating systems, databases and maintenance of education and secretarial systems, information security, e-mail services, technical documentation, security policies.Implementation of the server structure and access management through the FreeBSD (Unix) platform and control of activities, revisions of access logs.Realization of compensatory controls of several systems, controls of metrics to meet the demand of services rendered to the business areas, preparation and presentation of results to the technology directorate. Show less

    • Associação Amazonas Roraima da IASD

      Jun 2005 - Dec 2005
      Technical Support Analyst

      Implementation of the structure of servers and access management through the FreeBSD platform and control of activities and policies of passwords. Control of connection of internal networks with the Internet with policies of Firewall, Proxy and other activities of security control.Creation of Contingency Plan and monitoring structures with IDS. User Access Policies. Project of private network connection between the units and the administrative center with the deployment and maintenance of Wireless networks. Responsible for administration of the Linux and Windows servers of the schools and administrative office. Show less

    • Associação Central Amazonas da IASD

      Jan 2006 - Apr 2007
      Technical Support Analyst

      Responsible for administration of the Linux and Windows servers of the Adventist Schools and Administrative Office, and definition of access and security policies for all servers. Administration of Databases on Microsoft SQL Server Servers.Responsible for supporting users and workstations Windows XP, Windows Vista, Office Package and printer maintenance.Responsible for administration of the Linux and Windows 2003 servers of the Adventist Schools and Administrative Office and definition of access and security policies of all servers, implementation of Firewall (Iptables), Proxy - Cache (Squid) and other security control activities.Implementation of the Wireless Networks structure between the Bases and the Office, its administration and maintenance. Show less

    • Alog Data Centers do Brasil

      Jan 2010 - Jul 2011
      Information Technology Security Analyst

      Project to expand the internal network structure. Implementation of a new Domain structure for the office workstations.Realization of compensatory controls of several systems, controls of metrics to meet the demand of services rendered to the business areas, for the preparation and presentation of results to the technology directorate.Active Directory management, Basic configuration on CISCO appliances, File Server and Print Server permissions management, server monitoring, VMWare ESX server deployment, Windows 2008 Server, DHCP, DNS and WSUS services. Show less

    • MR Consultoria

      Jul 2011 - Feb 2012
      Infrastructure Analyst

      Allocated to one of several consulting clients, with firewall grading tasks, administering rules for restriction and security of access between the local network and the internet, management of objects in Active Directory, administering permissions on File Server, monitoring the network environment , implementing security policies, experiencing IT routines, backup and restore with ArcServer, 1st and 2nd level user and client support, administration of Windows platform servers, and administration and monitoring of DHCP, DNS and WSUS services . Support for ERP servers (Protheus10) while maintaining availability for administrative office workstations. Show less

    • Capta Tecnologia

      Feb 2012 - Feb 2014
      Network Administrator

      Monitoring in Zabbix, backup routines with Windows Server backup tool and ARCServe; Management of services such as Active Directory, DHCP, DNS, WSUS, Symantec Endpoint, Exchange, ISA, Forefront. 2nd level support for calls focused on network infrastructure, servers and workstations from a portfolio of 60 clients.

    • L5 Networks

      Feb 2014 - now
      • IT Manager

        Dec 2021 - now
      • Coordinator

        Feb 2019 - Dec 2021
      • Network Analyst

        Feb 2014 - Feb 2019
  • Licenses & Certifications

    • IT Service Management Foundation based on ISO/IEC20000

      EXIN
    • Microsoft Operations Framework Foundation

      EXIN
    • ITIL® Foundation Certificate in IT Service Management V3

      EXIN
    • Information Security Foundation based on ISO/IEC 27002

      EXIN
    • Cloud Computing Security Knowledge

      Cloud Security Alliance
      View certificate certificate