Arshad Banedar

Experience

• 

  DIGITALZONE

  Feb 2021 - Jan 2022

  Senior Database Generation Executive
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  Demand Media BPM LLP

  Oct 2022 - now

  Operations Team Lead

  • Preparing Daily workloads for Agents & coordinating the daily allocation of work as per the Campaign Status.• Motivation the team to achieve high standard and KPI targets.• Dealing with and resolving problems and issues which arise• Maintaining the Quality of Leads• Closing the campaign with Extraction & Inhouse Database if the campaign is on High Priority• Validating Data whenever New Campaign Launches from Sales OPS• Mentoring and training up junior and new agents• Monitoring & reporting on standards & performance targets ( weekly basis )• Arranging & chairing weekly team meetings, focusing on targets & achievements.• Praise team members and create a positive working environment.• Providing prompt and accurate information on individual performance• Handling Database Campaigns• Database Management• Weekly Productivity Sessions and developing the Agents weakness• Creating PPT presentations for Training & Process Development• Maintaining Team Bonding with Extra Activites Show less

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  IT Tech Pulse

  Apr 2024 - now

  Team Lead