Omar Hmaidan

Omar Hmaidan

Network Engineer

Followers of Omar Hmaidan736 followers
location of Omar HmaidanMilton, Ontario, Canada

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  • Timeline

  • About me

    Network Engineer

  • Education

    • TriOS College Business Technology Healthcare , Mississauga, Ontario

      2018 - 2020
      Diploma Information Technology Professional (ITP) 93%

      Courses: Windows Server 2016, Microsoft Exchange 2016, Microsoft SQL Server 2016, Linux +, Bash Scripting, Security+, Windows 10, Microsoft PowerShell, Project Management, Computer Networks. Honors & Awards: Distinction Award - triOS College Business Technology Healthcare.

    • Al-Quds University

      2006 - 2010
      Bachelor's degree Information and Communication Technology (ICT)
  • Experience

    • Hulul

      Mar 2011 - Mar 2015
      Network Engineer

      • Maintained customers’ enterprise networks and gained strong knowledge of related technologies.• Built out custom-tailored networks in collaboration with project engineers, offering unique insights into network construction that resulted in subsequent cost savings of $300K.• Upgraded/scaled network systems and components, meeting the needs of up to 1600 end-users.• Selected to oversee installation, upgrade, and deployment projects and provided on-site direction for network technicians, leveraging Cisco PPDIOO methodology to meet strict deadlines and all quality requirements.• Implemented new processes to configure remote access & site-to-site VPN access, improving confidentiality.• Documented all server/network problems as well as any other critical info in line with company policies.• Trained junior members of IT team, including authoring new training manuals.• Implemented company policies, technical procedures, and standards against various operational challenges and shifts in business functions, earning the prestigious Performance Excellence Award for dedication. Show less

    • Palestine Telecommunications Company - Paltel

      Mar 2015 - Jan 2018
      Senior Network Specialist

      • Provided comprehensive network support data centre impacting 500,000 end users.• Upheld exceptional enterprise network performance covering a campus, data centre, and 80+ remote sites, recommending new standard operating procedures that greatly reduced costs.• Implemented well-received security projects, including Cisco Network Admission Control (NAC), Cisco Secure Access.• Managed & configured firewalls, and provided related training to new hires.• Constructed top-of-the-line wireless systems, to insure availability 99.99% based on the SLA.• Streamlined approaches to troubleshoot/escalate network problems, reducing ticket volumes by 15%.• Addressed escalated calls with the highest degree of professionalism and tact.• https://www.linkedin.com/company/paltel/about/ Show less

    • Dilawri Group of Companies

      Sept 2015 - now
      • National Network and Security Engineer

        Nov 2022 - now
      • Network and Security Engineer

        Dec 2021 - Nov 2022
      • Network Analyst

        Sept 2015 - Dec 2021
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Omar Hmaidan
      Award of Distinction triOS College Business Technology Healthcare Feb 2020