Lawrence Stewart III

Lawrence Stewart III

General Manager

Followers of Lawrence Stewart III226 followers
location of Lawrence Stewart IIIColumbus, Ohio, United States

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  • Timeline

  • About me

    Director of Product Management at WidePoint Corporation

  • Education

    • DeVry University-Ohio

      2004 - 2006
      Computer Systems Networking and Telecommunications
    • Ohio University

      2019 - 2021
      Bachelor of Science - BS Computer Technology/Computer Systems Technology
    • The Ohio State University

      2002 - 2004
      Computer Science
  • Experience

    • Choe's Sushi Bar at the Greene

      Jan 2010 - May 2011
      General Manager

      Hired, trained, scheduled, and motivated a staff of 100+Created multiple marketing plans with efficiency and profitability.Established lucrative ties with untapped area vendors for all aspects of operations.

    • ISYS, LLC (now WidePoint Integrated Solutions)

      Feb 2012 - Sept 2014
      Client Support Specialist

      Resolved over 10,000 calls and emails regarding tech support, database accuracy, asset management, and cost mitigation for 50+ clients.Assisted in writing policies, procedures, and training guides for all clients while leading in training of peers and new hires.Ensured client satisfaction during escalated issues during and after business hours, with extensive follow-up where applicable.Cross-trained in all other areas of our company to understand all faces of business and company vision. Show less

    • WidePoint Corporation

      Sept 2014 - now

      Implemented multiple Enterprise Level and International Companies; plus Federal, State, and Local Government clients into our TEM system; wireless / wireline / global inventory and invoicing.Expanded and enhanced current client experiences thru additional scope upsells and addendumsConfigure, demo, and teach our proprietary TEM system to clients and peers, while working as liaison between departments to build better functionality and efficiency in all areas of our business model.Expanded and enhanced the client experience from start to finish and acts as a single point of contact during any unique projects. Show less

      • Director of Product Management

        Jan 2018 - now
      • Project Management

        Sept 2014 - Jan 2018
  • Licenses & Certifications

    • Certified Scrum Product Owner (CSPO)

      Scrum Alliance
      Dec 2021