Teodor Traista

Experience

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  Kleffmann

  Jan 2010 - Jan 2011

  Call Center Operator/Service Analyst

  I worked in this company as a part-time collaborator, on different projects so I would be able to attend the master courses at the University.My main task was to process the data collected by the telephone operators - coding the questionnaires and introducing the codes in a system.I have also translated questionnaires from English to Romanian and the other way around, maintained the database up to date.By the end of my collaboration I trained people who recently joined the company.

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  Office Depot

  Jan 2011 - Jan 2012

  Process Assistant

  As a process assistant I was taking calls from customers and solving their queries related to invoices, also contacting them to remind of their unpaid bills. An important task was to create a friendly relation with the customers so they would know there is someone in the company they can rely on when having issues with their account.After another 7 months of working with small and medium businesses from the United Kingdom and Ireland, I was reassigned to the largest clients (key accounts and public sector) for the same countries. This led to further Excel training as the procedures included working on spreadsheets as well as telephone and email contacts. Show less

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  Gameloft

  Jul 2013 - Jul 2014

  QA Tester

  I've started working as a manual QA with no previous experience in this area, just the desire to learn about this interesting domain, the desire to work in a technical environment and the attention to details I developed in time (maybe born with it).I quickly learned the basics of software testing, from manually manipulating the mobile applications for regression, sanity, acceptance, usability, etc. testing to using tools for stress and performance testing.I have also entered the world of Apple devices, testing on the low-end iPods as well as on the latest iPhones and iPads.Soon I realized it was so much more to testing than what I was doing so I have decided to move on... Show less

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  Softvision

  Jul 2014 - Dec 2020

  For a while I was the only one testing one of the web applications. With a growing team I started coordinating the work on part of the project. This means being more in touch with the management, both internally and on the client's side and taking more responsibility for the testing activities by:- providing guidance to the team members- ensuring the application meets business and end-user requirements- providing time estimations and making sure the deadlines are meet- ensuring defects are opened respecting the procedures and tracking them up to completion- improving processes and procedures as an ongoing activity- doing test case management- reviewing specificationsAll of this along with the daily testing activities. Show less I have started working as a Junior QC Engineer eager to learn more about testing.Soon after joining the Softvision team, I was given the responsibility of testing one of the web applications within a larger project.It was just at the beginning of a new version of the application so I had the great chance to take the testing process from the start.- reviewing specifications- updating old test cases- creating new one from scratch- working side by side and remotely with developers- learning to use Atlassian software for managing tickets, testing guidelines and browsing through specifications- basic Linux knowledge for checking and setting up the test server- giving estimates on test plans- actively working on improving the testing process.My main focus was on testing a web application on Internet Explorer and Chrome but I also helped the mobile teams in testing Android and iOS applications.After getting used with the application and the processes, I helped new colleagues joining the team accommodate and sharing the knowledge. Show less

  • QC Engineer

    Jun 2015 - Dec 2020

  • Junior QC Engineer

    Jul 2014 - Jun 2015
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  Ascent Solutions

  Dec 2020 - now

  Everything QA and QC

  • Lead QA Engineer

    Jan 2024 - now

  • QA

    Dec 2020 - now