IOANA M.

Experience

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  Walmart

  Aug 2010 - Sept 2010

  Cashier & Front End Services

  A Cashier & Front End Services role at Walmart involves responsibilities related to customer service, cash handling, and front-end operations.● Customer Service: Greeting customers and providing a positive shopping experience. Assisting customers with inquiries, locating products, and offering help as needed. Resolving customer issues or directing them to the appropriate personnel.● Cash Handling: Operating cash registers and processing customer transactions accurately. Handling cash, credit cards, and other forms of payment securely.● Front-End Operations: Keeping the checkout area clean, organized, and well-stocked with necessary supplies. Monitoring and addressing any issues with the functionality of cash registers.● Price Checks and Item Scanning: Assisting customers with price checks and ensuring accurate scanning of items. Verifying prices and addressing discrepancies when necessary.● Bagging and Packaging● Adherence to Policies and Procedures: Following company policies and procedures, especially those related to cash handling and customer interactions. Adhering to safety protocols and promoting a safe shopping environment.● Team Collaboration: Collaborating with other team members, including associates from different departments. Communicating effectively with supervisors and managers.● Efficiency and Accuracy: Balancing cash registers at the end of shifts. Show less

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  Vasiu Megatrust SRL

  Jan 2015 - Apr 2015

  Legal Adviser

  As a Legal Counsel, I am dedicated to delivering comprehensive legal support to the company by consistently advising and updating the management on pertinent legislative modifications. My responsibilities include the adept resolution of legal claims across various legal domains, formulation of contracts on behalf of the company, and meticulous analysis of existing contracts. I ensure a proactive approach to legal compliance by routinely consulting the Official Gazette of Romania to stay abreast of the most recent normative acts. Additionally, I take charge of crafting essential documentation crucial to our operational activities, contributing to the seamless alignment of our practices with applicable legal frameworks. Show less

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  SC SARMISMOB SA

  May 2015 - Aug 2015

  HR Specialist

  In the capacity of an HR Specialist, the role encompassed:● Employment Documentation: Meticulously preparing employment forms such as individual employment contracts, job descriptions, and personal data sheets. Ensuring compliance with regulatory standards by verifying the inclusion of a medical file issued by the occupational medicine doctor in each employee's personal file. Managing distribution from unemployment and ensuring the presence of all requisite documents in employee files.● Employment Contract Termination: Skillfully preparing forms for the termination of individual employment contracts.● Certificate Issuance: Facilitating the issuance of certificates requested by employees for various purposes, including those required by family doctors.● Bonus and Certificate Management: Generating certificates for workgroups and bonuses for former employees based on data extracted from personal files and archive accounts.● Document Drafting: Utilizing computerized tools for the preparation and drafting of certificates, forms, reports, and other documentation relevant to HR processes.● Document Organization: Establishing and maintaining an organized archive system, categorizing documents by sections, sectors, and years for efficient retrieval and management.These responsibilities were executed with precision, adhering to legal standards, and contributing to the seamless functioning of HR processes within the organization. Show less

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  Vodafone

  Dec 2015 - May 2016

  Sales Advisor

  In the capacity of a Sales Advisor, the role involved:● Tailoring Offers: Proposing the most fitting solutions for customers through adept application of cross-selling and up-selling techniques, tailored to the specific segment of the customer.● Customer-Centric Approach: Addressing customer requirements promptly and efficiently, ensuring a seamless and simplified experience.● Complaint Resolution: Handling customer complaints positively and proactively, seeking constructive resolutions.● Product and Service Expertise: Possessing in-depth knowledge of Vodafone's products and services, enabling informed presentations, promotions, and successful sales.● Sales Target Achievement: Meeting and exceeding sales and activation targets through strategic selling approaches.● Procedural Knowledge: Understanding and correctly applying working procedures, ensuring adherence to the company's sales policy.● Needs Identification: Identifying and addressing the communication needs of clients, presenting tailored solutions accordingly.● Stock Management: Efficiently managing merchandise stock to optimize product availability.● Information Dissemination: Providing efficient and polite information to potential and existing clients regarding products, services, pricing, delivery, contractual conditions, warranty periods, and technical support.● Reporting: Preparing and submitting daily sales and activity reports, maintaining transparent communication on performance metrics.● Continuous Learning: Remaining abreast of new information, products, and services, consistently updating knowledge to enhance service delivery.These responsibilities were executed with a keen focus on customer satisfaction, adherence to company policies, and the achievement of sales targets, contributing to the overall success of the sales function. Show less

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  T&O PRODCOM SRL

  Dec 2017 - May 2019

  Legal Adviser

  As a Legal Adviser, my responsibilities encompassed:● Contractual Expertise: Crafting and/or revising contracts, along with the drafting of various corporate documents such as additional acts, and the provision of accurate information related to public institutions.● Debt Recovery Management: Overseeing the end-to-end process, procedures, and activities associated with debt recovery, while proactively proposing improvement solutions for enhanced efficiency.● Reporting and Analysis: Producing comprehensive reports, situational assessments, and analyses to communicate and evaluate the results achieved.● Legal Representation: Timely and meticulously drafting essential legal documents for engagement with courts, judicial executors, and utilizing all available legal means to defend and leverage both tangible and intangible assets, as well as non-heritage rights and interests of the company.These responsibilities were approached with a focus on legal precision, strategic thinking, and a commitment to safeguarding the legal interests of the company. Show less

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  Notarial practice

  Jun 2019 - Oct 2020

  Legal Adviser

  In the context of notarial services, my role encompassed the meticulous drafting of diverse notarial acts, including declarations, legalizations, proxies, various contractual agreements, and successions. Key responsibilities included:● Document Preparation: Skillfully preparing the required documentation for notarial acts, ensuring accuracy and completeness.● Document Finalization: Completing documents for execution and signature by involved parties.● Record Keeping: Verifying and entering executed documents into national notarial registers for comprehensive record-keeping.● Client Interaction: Establishing and maintaining direct and professional interactions with the public, fostering an open and courteous environment.● Document Archiving: Compiling and organizing notarial documents maps for systematic archiving.● Billing: Managing the billing process associated with notarial services.● Correspondence Management: Facilitating the sending and receiving of official correspondence to ensure effective communication.● Thoroughly scrutinizing and registering documents in compliance with established protocols within the national notarial registers. These responsibilities were undertaken with a commitment to precision, legal compliance, and a client-centric approach, adhering to the highest standards of professionalism in the notarial domain. Show less

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  FONDUL DE GARANTARE SI CREDITARE IFN SA

  Nov 2020 - Aug 2021

  Director of Marketing and Strategy at FGC IFN SA

  In the capacity of Director of Marketing and Strategy, I held a pivotal role in steering comprehensive marketing initiatives and strategic development. Key responsibilities included: ● Strategic Leadership: Orchestrating the entirety of the marketing domain, entailing the formulation, implementation, and evolution of company-wide marketing strategies and policies. ● Team Coordination: Leading and coordinating the activities of the Marketing Department, ensuring seamless collaboration and optimal performance. ● Market Analysis and Adaptation: Proactively monitoring market trends and competitor activities, leading to the refinement of marketing strategies and policies. Proactively monitoring market trends and competitor activities, leading to the refinement of marketing strategies and policies.● Client Relationship Management: Developing and implementing cross-selling strategies for existing clients, fostering customer loyalty, and nurturing long-term client-business relationships.● Brand Visibility: Sustaining a prominent brand presence through diverse communication channels, maintaining high visibility and resonance in the market.● Strategic Planning and Implementation: Devising and ensuring the effective implementation of the marketing plan, aligning closely with overarching business objectives.● Product and Service Evaluation: Analyzing opportunities for the introduction of new products or services to maintain innovative market positioning.● Client Engagement: Proactively engaging in the maintenance and development of client-business relationships, organizing meetings with new clients, and demonstrating an in-depth understanding of the company's products/services and industry competition.In this capacity, my focus encompassed not only strategic leadership and team coordination but also an intricate understanding of market dynamics, client relationship management, and the constant pursuit of innovative solutions for sustained business growth Show less

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  City Hall

  Jun 2022 - now

  Legal Adviser

  In my role as a Legal Advisor within the legal department, I provide comprehensive counsel on a spectrum of legal matters, assuming responsibility for advising and representing the institution. My duties encompass the meticulous examination and approval of legal and administrative documents, as well as contracts. I establish associations and services with legal personality, and actively contribute to the formulation of draft decisions, specialized reports, and dispositions. I actively participate as a member in various commissions, overseeing the scrutiny and approval of award documentation for public procurement of services, products, and works. Additionally, I play a pivotal role in the resolution of appeals submitted to the CNSC, and I handle petitions efficiently. Within the realm of projects funded by European funds, I collaborate in the preparation and approval of legal documents essential to project implementation. This includes the meticulous assessment and approval of award documentation for public procurement, aligning with the requirements set by the project implementation team. My involvement extends to the evaluation process of offers, as well as the reception of products, services, and works within the projects. I actively contribute to the development of public perspectives alongside procurement experts, addressing clarifications and objections. In adherence to legal provisions, I bear the responsibility for the effective application of qualification and selection criteria within my purview, excluding the technical aspects. A critical aspect of my role involves the identification and assessment of risk within my area of responsibility, followed by the implementation of necessary risk mitigation measures. My commitment lies in upholding legal standards and contributing to the successful execution of projects while safeguarding the institution's interests. Show less