Olga Oluoch

Experience

• 

  Carolina Exports Imports Enterprises

  May 2010 - Oct 2016

  Sales & Marketing Executive

  Championed Business Growth and Development through sales pitching, managed business relations with financial institutions, clients and regulatory bodies. Enabled import-export operations by executing logistical plans. Key Contributions:➨Met monthly sales targets of KES 5,000,000 through sourcing local, exports clients, introducing offers, and products. Prepared and synchronized the marketing and production plans. ➨Mediated 3 banking relationships as an agent and supported financial management through the preparation of quarterly departmental budgets, as well as weekly and monthly sales reports. Tracked client and out-growers’ statements and managed invoicing and payment follow-up.➨Facilitated logistics for product delivery, including order processing, booking with the airlines, export documents preparation and submission and tracking cargo daily. ➨Responded to over 50 customer inquiries via phone and email weekly and provided feedback. Show less

• 

  Lineart Solution LTD

  Jan 2016 - May 2018

  Sales and Customer Service Executive

  Tasked with Print Sales and Business Development, Service Delivery and Client Relationship Management. Key Contributions:➨Achieved CSAT ratings above 92% by promptly addressing and solving customer concerns. Posted client order bookings on Sage Pastel and submitted daily, weekly and monthly reports to the Head of Department.➨Generated new sales lead through execution of presentations during manufacturer’s expos. On boarded 5 new clients monthly which grew revenue over 65%. ➨Coordinated with 3 other departments, including Production, finance and logistics, to ensure timely order delivery and client follow-up slashing payment delays by 85%. Show less

• 

  Redington Middle East and Africa

  Jun 2018 - now

  Steers business development in Volume IT Distribution operating in East Africa with a broad product portfolio through strategic account management to maintain and enhance vendor relationship across East Africa. Key Contributions:➨Leads negotiation of margin and rebates from vendors, including Sell in and sell out support across the region.➨Collaborate with the marketing team to plan and execute tailor made marketing activities to promote product visibility and generate demand.➨Responds to vendor queries and strategically map business development opportunities.➨Delivers healthy parameters in revenue, margin dollar and percentage, DIO and DSO across the region.➨Collaborates with the Pan Africa Product Managers to ensure achievement of set goals and targets.➨Empowers regional teams to make buying decisions and manage inventory as per vendor and partner expectations and comprehensively fulfil the desired solution.➨Champions business growth on market share by improving responsiveness and competitiveness in the industry.➨Prepares and presents Monthly and QBR plans and reports. Show less Key Contributions:➨Offered liaison support to over 100 existing and new clients. Collaborated with Key Account Managers, Vendors, end-users and stakeholders through constant interactions and training events.➨Prepared and submitted weekly and monthly reports team leads; Updated partners and end-users on logistical status of import orders. ➨Grew vertical clientele base 60% in 16 months and doubled business revenue by increasing B2B funnel execution from $ 50,000 per month to $ 250,000 per month in 2019. ➨Established over 5 new key-partners through market intelligence gathering, designing and implementing business development strategies leading to the achievement of 20% above set target. ➨Managed inventory of products (notebooks, desktops and accessories) and ensuring timely delivery of required solutions. ➨Levelled Daily Sales Outstanding parameter to hygiene by tracking overdue payments. Prepared monthly price lists for stock required in-country.➨Trained over 100 partners. Collaborated with a Marketing Team of 6 to pitch over phone, mail, in-person meetings and deployed brand development strategies, offering direction to over 15 merchandizers allocated to reseller’s retail outlets. Conducted product training to over 200 end-users and resulting in increased business awareness. Show less

  • Product Sales Manager East Africa

    Oct 2020 - now

  • Sales Team Lead - Dell

    Nov 2019 - Oct 2020

  • Channel Sales Executive

    Jun 2018 - Oct 2019