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Mohamed Adel

Mohamed Adel

Technical Support Engineer

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location of Mohamed AdelCairo, Egypt

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  • Timeline

  • About me

    Senior Information Technology Specialist

  • Education

    • Cisco Networking Academy

      2008 - 2009
      Scholarship Cisco Networking Academy

      Scholarship Covers the following Courses: Cisco Networking Academy CCNA v 4.0 Cisco Networking Academy CCNP v 5.0 Soft Skills. English language. Training Labs on real Cisco Routers, Switches and Wireless equipment. Establishment real topologies of network devices. Monitoring and troubleshooting configuration of Cisco equipment. Training on Cisco SDM (Security Device Manager). Graduation project: Voice over Wireless LAN

    • Tanta University

      2002 - 2007
      Bachelor of Engineering (BEng) Computer Engineering

  • Experience

    • E& Egypt

      Jan 2009 - Dec 2010
      Technical Support Engineer

      • First level support for Etisalat Merged ISPs customers by ECCO Outsourcing.• Receive complaints from customers through phone.• Support Etisalat MISP ( EgyNet & Nile on Line ) ADSL & Leased Line customers.• Troubleshooting customers problems & solve it within my authority.• Handling customers’ tickets.• Monitor all EgyNet & Nile on Line nodes operations.• Support Internet Egypt & Soficom Domain customers.

    • Saad Specialist Hospital

      Jan 2011 - Feb 2018

      • Participating in the design of the network topology.• Preparing and updating the network diagrams.• Administration & configuration all Fortigate Firewalls through FortiManager & FortiAnalyzer.• Securing access to both networking devices and network resources.• Installing, configuring & troubleshooting Aruba Wireless System.• Administration & configuration of Kaspersky Security Center.• Administration & configuration of Active directory, DNS & DHCP in Windows Server 2003, 2008.• Handling communications with ISPs. Show less • Troubleshooting switching, routing related network problems.• Connecting Saad Group internal network and its subsidiaries via site-to-site VPN.• Design, installation, configuration and administration of IPDSLAM System to provide Internet connections.• Installation and configuration of Cisco ASA 5540 firewall with failover setup [Edge Firewall].• Installing and configuration for Fortinet UTM platform (60 , 100 and 310B)• Installing, configuring & troubleshooting Cisco Wireless System.• Monitoring network during operation through Solar Winds, Cyber Gage, Syslog Server & OpManager.• Applying configuration and revising it for Cisco switches and routers 2950,3550,3650,3750 and 6500 series. Show less

      • Senior Network Security Engineer

        Jan 2016 - Feb 2018

      • Network Engineer

        Jan 2011 - Dec 2015

    • Hurghada City Center

      Jul 2018 - Jan 2021
      Senior Network & Security Engineer

      Senior Network & Security Engineer - Acting Mall IT Operation Manger - doing the below list of tasks• Handle all deployment, monitoring, maintenance, development, upgrade andsupport of all IT systems, including servers, PCs, operating systems & printers.• Monitor all mall network during operation, configure, backup & update uponsystems requirements.• Create a VPN connection between Seldar Misr Group Headquarter & all sites.• Install & configuring mall firewall, backup & updates to run company policy.• Securing access to both networking devices and network resources.• Administration of Microsoft 365 Services..• Administration & configure of mall wireless & IPTV system..• Provide support to mall CCTV System which include ( Servers, Cameras & Recording storage ).• Responsible of Mall internal digital signage screen & outdoor mega screen ( Operation & Maintenance )• Handle all telecom issues problem with telecom egypt & mall units.• Troubleshoot all technology related issues. Show less

    • Dumiah Studio

      Dec 2021 - now
      Senior Information Technology Specialist

  • Licenses & Certifications

    • CCNA Security; Cisco Certified Network Associate Security

      Cisco

    • CCNA; Cisco Certified Network Associate

      Cisco

    • CCNP Security; Cisco Certified Network Professional Security

      Cisco

    • CCNP; Cisco Certified Network Professional

      Cisco