Manu Ram

Manu Ram

Technical Support Analyst

Followers of Manu Ram1000 followers
location of Manu RamBengaluru, Karnataka, India

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  • Timeline

  • About me

    Associate General Manager - Trading & Risk Management

  • Education

    • DAV School, Chennai

      1999 - 2005
    • Easwari Engineering College(SRM Group)

      2005 - 2009
      Bachelor of Engineering - BE Electrical, Electronics and Communications Engineering
    • Alliance Business School

      2011 - 2013
      Master of Business Administration (MBA) Marketing
  • Experience

    • Movate

      Jul 2009 - Apr 2010
      Technical Support Analyst

      -Analyzing & troubleshooting the ongoing technical issues of the clients-Monitoring the quality of Customer Support executives

    • Amazon

      Feb 2011 - Jul 2011
      Associate - Retail Process

      -Monitoring the pricing of the major competitors across the France Region -Pricing Analysis for the monitored Product Lines

    • ITC Infotech

      May 2013 - Jun 2017
      Business Analyst

      -Requirement Management across BFSI-Solution Designing & Capability Building -On shore Coordinator-Extensively worked on Pre-Sales & Functional Testing

    • 3i Infotech Ltd.

      Jun 2017 - Dec 2017
      Associate Manager

      -Responsible for Capability Building in the Commodity Trading Domain-Proposing & Designing Block chain based solution for E-Marketplace-Consulting & Vendor evaluation for Commodity exchanges

    • ETG

      Jan 2018 - now

      -Heading the Commodity Trading & Risk Management Function -Managing CTRM Implementation across multiple asset classes-Global roll out of Commodity & Forex risk system-Leading the Market Risk reporting across Exchange & Cash Traded vertical -Leading the Commodity Trading & Risk Management Function -Streamlining the support function globally-Product owner for the CTRM Solution-Risk Reporting of FX & Commodities (Exchange Traded)

      • Associate General Manager

        Apr 2022 - now
      • Senior Manager - CTRM

        Jan 2020 - Mar 2022
      • Senior Consultant - CTRM

        Jan 2018 - Dec 2019
  • Licenses & Certifications