Jimmy Do

Experience

• 

  Palm Garden Beach Resort & Spa Hoi An

  Sept 2006 - Apr 2008

  Senior Sport and Recreation Staff

  - Key responsibilities:o Be in charge of many tours such as Hoi An Countryside, Biking Tour, Hoi An Ancient Town, Fishing Tour, Snorkeling Tour at Cham Island...o Be on duty fitness center and taking care many kinds of games for example Billiard, Fooze Ball, Ping - Pong, Tennis...o Support baby - sister to take care children at Kid Clubo Sell tour for guests in house and outsides to make revenue for departmento Organize and teach Vietnamese for guests in houseo Support the life guard to be duty at the pool and sell some water sports on the beach.o Assist manager to translate some documents and procedures related to field of tourism Show less

• 

  Caravelle Saigon

  Apr 2008 - Jan 2009

  Fitness Attendant

  - Key responsibilities:o Be on duty Fitness and help guests how to do exerciseo Support Colleagues to take care Swimming Poolo Sell Gym's membership to make revenue for department

• 

  InterContinental Asiana Saigon

  Jul 2009 - Oct 2011

  Gym Instructor

  - Key responsibilities:o Be responsible for Fitness Center in shift and show guests in house to do exercise, taking Sauna, Steambath and Pool for both (Hotel and Residence)o Sell membership for fitness centero Get order for the guests at the Poolo Solve matter happen in Health Club in Shifto Support Spa Receptionist to welcome and communicate guest in house

• 

  Cattiensa

  Oct 2011 - Mar 2014

  Assistant Production Manager

  - Key responsibilities:o Edit and write the report "Life around us" for HTV channel (HCM Television)o Assist to production manager to produce many real and live televisions programe on VTV3 (Vietnamese Television) such us Just Two Of Us (Cặp Đôi Hoàn Hảo), The Voice (Giọng Hát Việt), The Voice Kid (Giọng Hát Việt Nhí),o Dancing With The Star (Bước Nhảy Hoàn Vũ), Popstar to Opera (Chinh Phục Đỉnh Cao)... (Entertainment).o Manage all matters for Foreign Dancerso Organize dancing classeso Manage the candidates and singers in liveshowo Take care the band to play in liveshow Show less

• 

  InterContinental Danang Sun Peninsula Resort

  Mar 2014 - Jun 2015

  Assistant Guest Activities Manager

  - Key responsibilities:o Be responsible for managing the daily operation and ensure the smooth delivery of all recreational guest services and activities, including the Gym , Nam Tram, Pool & beach operations, watersport, a lots range of games, bonfire teambuilding, Kid Clubs and Sport Centero Be the department trainer and manage all training activities in the department, from planning, delivering to evaluating and reporting o Co-ordinate the maintenance of all recreational facilities and equipmento Coordinate the delivery of all recreational guest services and activitieso Responsible for the safety of all guest serviceso Manage all staff in this departmento Manage the sale and promotion of departmental products and serviceso Access sales and marketing datao Assist with the development of new products and serviceso Assist with the evaluation of sales and marketing activitieso Anticipate economic business level fluctuations and makes action planso Comply with all Hotel and corporate guidelines (eg signage guidelines, safety guidelines, etc)o Deliver high quality service to guestso Adhere to departmental cleaning and maintenance programs o Attend and input at management meetings as required o Perform any other duties which may be assigned by the management from time to time. - Main achievement:o I-trainer of the month which rewarded by achieved the monthly training hours and other training targets: number of department and HR general training programso Reward from Owning company, Sungroup for the strong contribution in 2nd semester of 2014 Show less

• 

  Centara Sandy Beach Resort Danang, Vietnam

  Apr 2016 - Apr 2018

  - Key responsibilities for Recreation:o Be responsible for assisting the manager in managing the daily operation and ensure the smooth delivery of all recreational guest services and activities, including the Gym , Pool & beach operations, Kid Clubs and Water Sport and Tennis.o Be the department trainer and manage all training activities in the department, from planning, delivering to evaluating and reporting o Co-ordinate the maintenance of all recreational facilities and equipmento Responsible for the safety of all guest serviceso Manage all staff in this departmento Access sales and marketing datao Assist with the development of new products and serviceso Deliver high quality service to guestso Attend and input at management meetings as required o Perform any other duties which may be assigned by the management from time to time. • Key responsibilities for Spa:- Being accountable for ensuring all Spa staff are capable and proficient in all their respective duties and day-to-day operational activities to meet with the Spa Cenvaree’s Objectives and standards.- Leading and motivate Spa staff to a level of service which exceeds all guest expectations by facilitating teamwork and ensuring all duties are performed in a consistent manner and in the time allocated.- Maintaining close contact with guests, receiving feedback regarding the operation of the Spa and recreational facilities of the hotel.- Ensuring that all facilities are operating efficiently to achieve the highest possible revenues and profit.- Providing optimum service through staff training, coaching, feedback and ensuring adequate staffing levels.- Assisting in the preparation of yearly operating, operating equipment and capital expenditure budget.- Preparing monthly usage reports.- Maintaining supply of all printed promotional materials.o Offering suggestions and makes recommendations to the management on ideas for improving the spa operation Show less

  • Spa and Recreation Manager

    Jan 2017 - Apr 2018

  • Recreation Manager

    Apr 2016 - Dec 2016
• 

  Grand Tourane Hotel Da Nang

  May 2018 - now

  Spa and Recreation Manager