Fajr Noor Ul Ain

Experience

• 

  Yunus Emre Enstitüsü

  Jul 2019 - Aug 2021

  Administration

  •Managing the events, activities and workshops like Cinema, Art, Calligraphy, and Archery.•Offering supervision services to Turkish delegations during heritage tours of Pakistan.•Managing the exchange program of students.•Keeping and maintaining the running expenses of branch from the budget allotted by Head Office.•Semi-annually updating the student’s admission status to head office through an online meeting.•Practical implication of communication skills for dealing in matters. •Supervised the outsourced and newly admitted staff during my services.•Actively participate in group discussions, presentations and speeches.•Email and telephonic communication with the students, staff and head office. Show less

• 

  EFU General Insurance Limited

  Jun 2021 - Jul 2021

  Intern

  •Assessment of policies under the protocols for acceptance or rejection against all classes of insurance. •Evaluating proposal form then designing the policy schedule according to that.•Documentation of policy which include user details, proposal form, policy schedule, policy jacket, specified exclusions and complaint form.•Claim intimation and assessment procedure against all classes of insurance.•Understand the grounds on which the claim should be settled without losing the customer. •Practical implication of constructive language for rejection of claim.•Filing the claims with all relevant documents according to the class of insurance.•Dealing and interpreting the policy and legal wordings to the potential customers.•Telephonic communication for the payment of unpaid premium to avoid the policy lapse issue.•Email communication for the renewal of the policy on time. Show less

• 

  Adamjee Insurance Company Limited

  Aug 2021 - Jun 2022

  Claim Officer

  •Accurately review, evaluate, and process insurance claims in accordance with company policies, procedures, and industry regulations.•Collected, analyzed, and verify claim-related documents, including policy details, incident reports, photographs, and any other supporting evidence.•Conducted thorough investigations to determine the validity of claims by gathering relevant information.•Ensured adherence to insurance policies and guidelines while assessing claims, including coverage limits, deductibles, exclusions, and policy terms.•Maintained accurate and up-to-date records of claim activities, including claim intimation, payments and any other relevant details, utilizing our internal systems and databases.•Provided prompt and professional assistance to policyholders, brokers, and other stakeholders by addressing their inquiries, resolving issues, and offering guidance throughout the claims process.•Stay abreast of industry developments, changes in insurance laws and regulatory requirements to ensure compliance and provide reliable performance at work.•Collaborate effectively with internal teams, such as underwriting, risk management, legal, and finance, to facilitate seamless claims handling and resolution. Show less

• 

  Nestlé

  Jul 2022 - May 2023

  Sales Officer

  • Establishing and maintaining strong relationships with clients to promote Nestle products.• Conducting sales presentations and negotiations to achieve sales targets.• Identifying and pursuing new business opportunities to expand market reach.• Providing product knowledge and assistance to customers to ensure satisfaction and brand loyalty.• Collaborating with cross-functional teams to develop effective sales strategies.• Monitoring market trends and competitor activities to adapt sales approaches accordingly.• Managing and resolving customer complaints and inquiries promptly and professionally.• Preparing and submitting accurate sales reports and forecasts to management.• Attending trade shows, conferences, and events to represent Nestle and generate leads.• Continuously updating product knowledge to effectively address customer needs and preferences. Show less

• 

  HYB TONER-HK Haoyinbao Group Co,Ltd (好印宝集团)

  Aug 2023 - now

  Sales Manager